[Hiring] Payroll Tax Analyst @Dayforce

Role Description

Dayforce is seeking a Payroll Tax Analyst to join our Managed Services team. In this role, you will support clients with payroll tax compliance, accurate payroll tax submissions, and year-end balancing activities. You will serve as the primary point of contact for client tax inquiries related to employee-level payroll and tax filing while partnering with internal teams to ensure compliance, resolve issues, and deliver exceptional customer service.

What You'll Get to Do

• Client Support & Tax Compliance
  • Serve as the primary customer contact for Managed Tax inquiries and coordinate with internal teams to ensure timely resolution.
  • Support all aspects of payroll and tax compliance by researching and interpreting federal, state, and local tax laws and regulations.
  • Assess the impact of tax law changes on employee payroll processing and communicate updates to internal partners and clients.
  • Develop, document, and maintain payroll tax processes, including ownership of quarterly documentation reviews.
  • Perform special payroll tax and compliance transactions, including multi-state wage and tax reallocations.
• Year-End Activities
  • Coordinate employee-level year-end tax activities for assigned clients.
  • Provide Dayforce Tax Services with third-party sick pay wage and tax totals.
  • Complete W-2C submissions and provide second-quarter recaps of W-2C activity and amendment requests.
  • Participate in year-end planning meetings and serve as a payroll tax subject matter expert.
• Business Partnership
  • Act as the liaison between Dayforce Tax Services and assigned clients.
  • Build and maintain strong relationships with Managed Services Payroll, Case Management, Dayforce Tax Services, and other internal partners.
  • Support cross-functional collaboration to ensure client readiness and ongoing compliance.
• Quarter-End & Implementation Support
  • Balance quarter-end payroll tax activity by researching and resolving discrepancies.
  • Prepare and submit payroll tax amendment requests, including determining refund or payment requirements.
  • Support new customer implementations by participating in User Acceptance Testing (UAT) and implementation activities to ensure payroll tax compliance and client readiness.

Qualifications

• 3+ years of payroll tax, payroll administration, or human resources/payroll experience; 5+ years preferred.
• Experience working in high-volume, multi-state payroll environments.
• Experience with wage and tax balancing and federal, state, and local payroll taxes is preferred.
• High school diploma or GED required; Bachelor's degree in Business, Tax, Human Resources, or equivalent experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, problem-solving, and time management skills.
• Strong customer service orientation and ability to work independently and collaboratively.
• Demonstrated ability to identify, analyze, and resolve moderately complex payroll issues.
• Experience applying payroll auditing techniques and principles.
• Strong understanding of payroll tax compliance and associated regulatory requirements.
• Knowledge of payroll tax research methods and issue resolution.
• Understanding of employee state and local taxation requirements.

What Would Make You Stand Out

• Experience supporting payroll tax compliance within a managed services or outsourcing environment.
• Experience working with Dayforce Payroll or similar cloud-based payroll solutions.
• Strong knowledge of multi-state payroll taxation and year-end processing.
• Experience supporting payroll tax activities during system implementations.
• Payroll or tax-related certifications.

Benefits

• Medical, dental, vision, and life insurance.
• 401k plan (plus match).
• Global Employee Stock Purchase Plan.
• Unlimited Time Away From Work (in lieu of accrued vacation time).
• 10 paid US holidays.
• Up to 80 hours of paid sick time.
• 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.