[Hiring] Payroll Supervisor @Yapp

Role Description

• Lead payroll operations for a portfolio of clients, ensuring accurate and timely payroll processing aligned with legal and contractual requirements.
• Act as the main point of contact for clients, ensuring strong relationships, effective communication, and high-quality service delivery.
• Manage client demands, define action plans, and ensure timely resolution of issues and requests.
• Coordinate new client onboarding activities, ensuring smooth transitions and alignment with established processes.
• Ensure payroll inputs and required documentation are received and processed within deadlines.
• Monitor payroll KPIs and operational metrics, providing insights and identifying improvement opportunities.

Qualifications

• Solid experience in Payroll operations and Brazilian labor legislation.
• Previous experience leading teams and/or managing payroll operations.
• Experience managing client relationships and handling multiple demands simultaneously.
• Strong knowledge of payroll processes, time tracking, benefits, and payroll closing activities.
• Experience with process improvement initiatives and operational KPIs.
• Strong communication, organization, and stakeholder management skills.
• Advanced English proficiency.

Requirements

• Experience working in shared services, BPO environments, or payroll service providers.
• Knowledge of payroll systems, especially Domínio.
• Experience with NetSuite.
• Experience leading client onboarding and implementation processes.
• Experience with HR systems, automation initiatives, and process standardization projects.

Benefits

• Dynamic culture that values collaboration and partnership.
• Opportunities to work in the international market, broadening perspectives and strengthening global vision.
• Investment in continuous development through training and capacity-building programs.

Company Description

Drummond specializes in accounting, legal, and consulting services, with a focus on international transactions, supporting organizations in Brazil and the United States. Our highly qualified team works efficiently and responsively to meet market demands, with a commitment to delivering quality and precision.

We value diversity and promote inclusion and equity within our teams, reflecting the representativeness of society in our workforce.