[Hiring] Payroll Operations Associate @OnHires

Role Description

Support smooth, compliant payroll delivery across an assigned portfolio of APAC territories - including Singapore, Japan, Hong Kong, Australia, and New Zealand. Working closely with third-party payroll providers and internal teams, you'll ensure payroll runs accurately and on time each month while continuously looking for ways to improve processes and scale operations.

Key Responsibilities

• Own end-to-end payroll operations across an assigned portfolio of APAC territories.
• Maintain payroll calendars, data cut-offs, checklists and action trackers.
• Collect and review payroll inputs for completeness, consistency and documented requirements.
• Coordinate with local payroll providers and in-country experts to track actions through to completion.
• Support payroll validations, reconciliations and output checks.
• Investigate routine payroll issues and escalate complex cases with clear context and evidence.
• Support payroll-related employee lifecycle events, including onboarding, salary changes, bonuses, leave impacts, final pay and offboarding.
• Maintain SOPs, country checklists, process maps, control documentation and knowledge-base materials.
• Track payroll deadlines, risks, open actions, service levels and recurring issues.
• Support process improvement and automation initiatives.
• Assist with onboarding new territories and transitioning payroll knowledge into managed processes.

Qualifications

• 5+ years of experience in payroll operations, payroll processing or payroll validation.
• Demonstrated ability to work in a deadline-driven environment and handle detailed data accurately.
• Strong attention to detail and ability to follow structured processes while identifying gaps or inconsistencies.
• Ability to manage multiple tasks and deadlines, prioritise effectively and raise risks early.
• Strong spreadsheet and data-handling skills, including validation, reconciliations and detailed datasets.
• Excellent written and verbal English communication across internal teams and external partners.
• Sound judgement when handling confidential employee, payroll and financial information.
• Based in the Philippines and able to work primarily within Philippine and APAC business hours.

Nice to Have

• Experience in payroll, Employer of Record, shared services or multi-country operations.

What We Offer

• Fully remote role, based in the Philippines.
• Opportunity to shape payroll operations in a fast-growing international company.
• Health insurance contribution.
• Share incentive plan.
• Generous PTO plus 4 weeks of "work from anywhere" per year.
• Continuous learning support (courses, mentorship).
• International, ambitious team environment.