[Hiring] Payroll & HR Technology Manager @Gallagher

Role Description

We are seeking a Payroll & HR Technology Manager to join our team. The professional we are seeking will manage payroll and HR Technology projects, serve as an escalation resource for the payroll team, and provide payroll and HR Technology consulting services and administration to businesses of all sizes.

• Identify the client's business needs, actively providing best practices, and process improvements, and ensuring compliance with Federal, State, and Local jurisdictions.
• Review, respond, and resolve client issues related to work product, project plan, and other inquiries.
• Provide exceptional customer service to deliver a dynamic client experience.
• Conduct client quality checks and identify areas of concern and improvement.
• Successfully manage multiple projects and/or clients simultaneously in a highly organized manner.
• Excel in both virtual team environments and independent work, completing tasks accurately and efficiently.
• Collaborate with consultants on large-scale projects and take on leadership roles within project teams when needed.
• Create custom reports as needed for clients.
• Facilitate or oversee the implementation of new products.
• Manage and troubleshoot benefit configuration enrollment and carrier feeds for clients as it pertains to the use of technology.
• Creation and documentation of key processes that are essential to the success of the project/client.
• Provide strategic insight for payroll-related initiatives and projects.
• Identify if the clients’ payroll processes and procedures are in compliance with federal, state, and local guidelines.
• Streamline processes and optimize system functionality.

Qualifications

• Previous experience in project management of implementations and other payroll/HRIS projects.
• Ability to develop and execute a project plan.
• Preferred experience with any major payroll/HRIS platform (e.g. ADP, Ceridian/Dayforce, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday).
• Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP.
• Attention to detail, problem-solving ability, and the ability to operate in a highly confidential setting.
• Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification.
• Proven ability to effectively manage working relationships with all levels of contacts within an organization and vendors.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...