[Hiring] Payroll Consultant @Mosaic 2021

Role Description

Due to our rapid growth, we are looking for a remote Payroll Consultant to join our team. As a Payroll Consultant at Mosaic, you will be responsible for end-to-end payroll processing for multiple clients across varying payroll frequencies (weekly, bi-weekly, semi-monthly, monthly). This role ensures accurate, timely, and compliant payroll delivery while managing client relationships, resolving payroll issues, and driving process efficiencies within a multi-state environment.

What you’ll do:

• Payroll Processing & Delivery
  • Process payroll for multiple clients with varying pay frequencies (weekly, bi-weekly, semi-monthly, monthly)
  • Validate payroll data including earnings, deductions, taxes, and adjustments
  • Review and balance payroll prior to finalization and transmission
  • Manage off-cycle payrolls, bonuses, and adjustments as needed
  • Ensure payroll is processed accurately and delivered within client deadlines
• Client Management
  • Serve as primary payroll contact for assigned client portfolio
  • Communicate payroll timelines, requirements, and issue resolution clearly
  • Provide consultative support on payroll best practices and compliance
  • Maintain strong relationships and high client satisfaction
• Compliance & Tax Management
  • Ensure compliance with federal, state, and local payroll regulations
  • Support tax filings, amendments, and quarter/year-end activities (W-2s, 941s, etc.)
  • Monitor changes in payroll legislation impacting clients
• Data Validation & Issue Resolution
  • Audit payroll inputs/outputs for discrepancies
  • Investigate and resolve payroll errors, variances, and client inquiries
  • Partner with internal teams (tax, benefits, HRIS) for issue resolution
• System & Process Management
  • Utilize payroll systems (e.g., UKG Pro, ADP, Workday) to process payroll
  • Maintain and update payroll configurations, earnings/deductions, and employee data
  • Identify opportunities to automate manual processes and improve efficiency
  • Document SOPs and maintain payroll processing documentation
• Time & Billing Accountability
  • Track time accurately across clients, projects, and payroll cycles
  • Meet utilization and billable hour targets
  • Support forecasting and workload balancing across client portfolio
  • Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

Qualifications

• 3–5+ years of multi-client payroll processing experience
• Strong experience with multi-frequency payroll processing
• Multi-state payroll tax knowledge
• Experience in payroll systems (UKG preferred)
• Strong attention to detail and accuracy
• Ability to manage multiple deadlines concurrently

Requirements

• CPP (Certified Payroll Professional) certification (nice to have)
• Experience in a managed services or consulting environment (nice to have)
• Year-end payroll experience (W-2s, audits, corrections) (nice to have)
• A completed degree from an accredited University (nice to have)

Benefits

• A competitive salary of $68,000-$80,000 with bonus potential
• Comprehensive benefits, perks and PTO package
• An award-winning company culture in a flexible, remote environment