[Hiring] Payroll Analyst @TTEC

Role Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Timekeeping - Payroll Analyst working @home in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our Payroll team brings significant value and contribution to our company through overall management for one of the most unique and geographically dispersed global payroll operations in the country.

What You’ll Do

• Contribute to auditing time, pay and workforce management results.
• Develop a solid knowledge about outbound reporting on compliance exceptions for operational excellence.
• Research and advise payroll staff concerning the time capture treatment of complex transactions.
• Perform periodic internal audits of various payroll areas.
• Prepare materials for external or internal auditors.

During a Typical Day, You’ll

• Process Oracle Payroll for all cycles – bi-weekly, weekly, and daily.
• Analyze payroll prior to approvals to ensure compliance.
• Address issues and escalations from employees, Human Capital, Finance, and other stakeholders.
• Handle multiple projects and lead special projects as required.
• Accomplish forms and other requests pertaining to Garnishments, Unemployment Audits, Verification of Employment, Taxes, and other government-related inquiries or requests.
• Perform other tasks that may be required.

Qualifications

• Experience in operating local and/or international payrolls.
• 2+ years of experience processing payroll for large multinational organizations.
• Bachelor’s Degree in Accounting or related field or comparable degree.
• Good knowledge of Kronos and Oracle Payroll.
• Sufficient knowledge and experience in processing US and/or CAN end-to-end payroll processing.
• Demonstrated quantitative and analytical skills.
• Great interpersonal skills in dealing with a diverse population.
• Able to respect and ensure strict confidentiality of employee and payroll data.
• High level of integrity and judgment.
• Proficient in English, both written and verbal.
• Demonstrated multi-tasking capability and proven success in a fast-paced environment.

Benefits

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Paid time off (PTO) and wellness and healthcare benefits.
• A great compensation package and performance bonus opportunities.
• Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement).

Visit https://mybenefits.ttec.com/ for more information.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Company Description

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

• On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
• TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
• We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
• We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
• As a global company, we know diversity is our strength because it enables us to view things from different vantage points.