[Hiring] NDIS Compliance & Intake Specialist @People Partners

Role Description

This is a remote position.

As an NDIS Compliance & Intake Specialist, you’re the force behind getting things right from the very start. You don’t just onboard — you set the standard. From ensuring every document is audit-ready to guiding new hires with clarity and confidence, you make sure nothing slips through the cracks. It’s equal parts precision and people: owning processes, upholding NDIS standards, and creating a seamless onboarding experience that sets support workers (and the business) up for success.

Key Responsibilities:

• Manage end-to-end onboarding of support workers.
• Ensure all documentation is complete, accurate, and audit-ready.
• Train new staff on internal systems, processes, and compliance requirements.
• Act as the point of contact between new hires and supervisors during onboarding.
• Maintain accurate records and documentation.
• Ensure compliance with NDIS standards and regulations.
• Support audits, reporting, and regulatory requirements.
• Track compliance updates and communicate changes to the team.
• Identify compliance risks or process gaps and address them proactively.

Qualifications

• 2+ years of experience in the NDIS space.
• Experience in compliance, onboarding, or HR administration.
• Strong understanding of NDIS standards and requirements.
• Experience with care management platforms (e.g. Carelink, Brevity, Lumary, ShiftCare, Visual Care or similar).
• Experience with HR / people systems (e.g. BrightHR or similar).
• Proficiency in Microsoft Office / Microsoft Suite and Google Drive.
• Strong documentation, reporting, and administrative skills.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.

Requirements

• Experience with project or workflow management tools.
• Experience improving or optimizing onboarding or compliance processes.
• Experience supporting audits or regulatory reviews.
• Experience training or guiding new staff.

Benefits

• Permanent Work-from-home setup.
• Company-provided equipment.
• Secondary Wi-Fi Modem.
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits.
• HMO on Day 1.
• 13th Month Pay.
• Monthly Gift Voucher.
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.