[Hiring] MiCAL Crisis Line Clinical Shift Supervisor @Common Ground

Role Description

The MiCAL 988 Crisis Line Clinical Shift Supervisor is responsible for providing crisis support and overseeing daily operations of the MiCAL Crisis Specialists. The role includes:

• Providing crisis support to MiCAL Crisis Specialists
• Performing administrative functions, such as supervision meetings, payroll, shift scheduling, and debriefing
• Training and development of staff, including monitoring calls and online training
• Overseeing daily MiCAL operations, including tasks of the MiCAL Crisis Specialists and call activities
• Providing support to MiCAL Crisis Specialists and ‘back up’ support as needed
• Reviewing and supporting calls involving imminent risk and involuntary emergency rescues
• Collaborating with other Common Ground programs, crisis safety-net providers, PIHP’s, emergency departments, etc. to support callers
• Assessing crisis and personal/family needs to determine services and referrals
• Maintaining a high level of confidentiality while performing all duties
• Fulfilling any additional duties as assigned

Qualifications

• Master’s Degree in the Human Services field
• Professional licensure in the State of Michigan (LLMSW, LMSW, LLPC, LPC, LLP, or TLLP)
• Minimum 3 years of experience in Crisis Services (preferred)
• Certification in at least one of the following is preferred: CAADC, CAC-R, CCDP, CCDP-D
• Experience with persons with co-occurring mental illness and substance use disorder
• Standard met for Mental Health Professional and Child Mental Health Professional
• At-home high-speed internet on a private network
• A private, HIPAA compliant, dedicated office space

Requirements

• Full-Time: 4:00 pm - 12:00 am Tuesday - Saturday
• Part-Time: 4:00 pm - 12:00 am Friday - Saturday
• Base Pay: $32-38 + Shift Differentials
• Shift Differentials: Additional $3 hourly between 4:00 pm-8:00 am and $1 hourly shift differential 8:00 am-4:00 pm Saturday and Sundays

Benefits

• Generous Paid Time Off
• Shift premiums
• Employer sponsored benefit and wellness plans (including 16% fringe benefit dollars, Calm App, etc.)
• Competitive wages

Company Description

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years, we have been helping people move from crisis to hope. We assist individuals and families experiencing crises of any kind, including:

• Suicide
• Substance use
• Human trafficking
• Mental illness
• And more

Our mission is to help people in crisis 24/7 by offering hope, healing, and recovery.