[Hiring] Manager, People Operations @Anna Autism Care

Role Description

The Manager, People Operations will build and run the operational backbone of the employee experience across ANNA's US markets — onboarding workflows, payroll accuracy, multi-state compliance, employee relations, performance infrastructure, and workforce reporting.

• This is a high-velocity build role with unusually broad ownership for a manager-level position.
• You will create, run, and improve compliance calendars, policy libraries, dashboards, and ER processes.
• This is a sleeves-rolled-up role: you'll be involved in payroll runs, I-9 files, and compliance tracking.
• You will own US employment infrastructure end to end from Canada.
• ANNA is an AI-native company, and People Operations will be built with AI assistance.
• Strong performance in this role has a defined growth path to Senior Manager, People Operations.

Key Responsibilities & Deliverables

• Payroll & HRIS Operations
  • Own end-to-end US payroll execution in Rippling across multiple states.
  • Serve as system owner for the HRIS — configuration, workflow automation, data integrity, and integrations.
  • Manage benefits administration operations in partnership with brokers and carriers.
• Compliance & Risk
  • Build and run the multi-state compliance calendar.
  • Own I-9 and work-authorization compliance and credential-expiration monitoring for clinical staff.
  • Maintain the policy library and employee handbook across states.
• Onboarding & Employee Lifecycle
  • Design and run onboarding workflows for new clinical and corporate hires.
  • Own offboarding, transfers, and lifecycle changes with clean documentation.
• Employee Relations & Performance Infrastructure
  • Run ER casework end to end under US employment law.
  • Build ANNA's performance management infrastructure.
• Reporting & AI-Native Systems
  • Build and maintain workforce dashboards for leadership.
  • Continuously identify manual People processes and replace them with AI-powered workflows.

Qualifications

• 4–6+ years in People Operations or HR operations.
• Hands-on ownership of US employment infrastructure.
• Experience running US ER cases end to end.
• Demonstrated AI fluency through real work product.
• Ability to work US Eastern business hours.
• Precision and follow-through at high volume.

Preferred

• Rippling administration experience.
• Experience supporting a frontline, multi-site, or healthcare workforce.
• Background at an EOR, PEO, or payroll provider serving US clients.
• Experience implementing or migrating an HRIS or payroll platform.

Compensation & Benefits

• Base Compensation: CAD $95,000 – $135,000.
• Bonus: Target 10–15% of base.
• Engagement Structure: Full-time engagement through a Contractor of Record in Canada.
• Additional: Paid time off and holidays; professional development and growth opportunities; supportive leadership and collaborative team culture.