[Hiring] Manager, International Payroll Operations APAC @Justworks

Role Description

As Justworks’ Manager, International Payroll (APAC), you will be responsible for leading the strategy and execution of payroll and payroll tax operations to ensure they are run on-time and accurately across all active APAC countries and other international jurisdictions. You are a seasoned leader and the regional expert on the execution of payroll activities, tax payments, and statutory reporting. You ensure total compliance with regional and local tax regulations while maintaining a global perspective that includes international contractor payments and multi-jurisdictional expansion.

You are accountable for managing a high-performing regional team, optimizing our current systems, and partnering with Product teams to innovate and build scalable, automated payroll solutions for the future. You work closely with customer-facing teams to ensure invoicing is seamless and serve as the final escalation point for complex payroll-related inquiries from workers and customers. You are a natural leader who can manage high-pressure situations with ease, possessing both a deep technical understanding of global payroll and the creative mindset required to build world-class products.

What You Will Work On

• Team Leadership: Manage and develop a regional payroll team, providing mentorship and oversight to ensure high standards of operational excellence and compliance.
• Regional Operations: Oversee end-to-end payroll processes in all active APAC countries and other assigned jurisdictions, including daily adjustments, tax processing, and accurate statutory remittances.
• Scalable Strategy: Design and implement localized workflows that allow team members to take ownership of regional execution while maintaining global consistency.
• Subject Matter Expertise: Provide internal payroll expertise and strategic guidance to cross-functional partners, including customer-facing teams, International Finance, Legal, and Operations.
• Global Reconciliation: Ensure accurate quarterly and year-end processing, including tax reconciliations across all international jurisdictions where we operate.
• Compliance Oversight: Stay current on evolving payroll-related laws and regulations across the APAC region and beyond to ensure the organization remains fully compliant.
• Product Innovation: Act as a key stakeholder and subject matter expert, partnering with Product and Engineering teams to automate and scale payroll products around your operational expertise.
• Audit & Controls: Support internal control and compliance efforts, including process testing, documentation updates, and remediation as needed.
• Other Duties: Perform other related duties as assigned.

How You Will Do Your Work

• Strategic Oversight: Exercises extreme attention to detail while maintaining a high-level view of regional trends and operational health.
• Regional Payroll Authority: Robust foundational knowledge in APAC payroll, with a broad understanding of international contractor compliance.
• Adaptability: The ability to adjust your approach or leadership style in response to rapid changes in the external regulatory environment or internal business needs.
• Consultative Leadership: Focuses on building relationships, understanding complex problems, and developing long-term solutions through active listening and cross-functional collaboration.
• Standardization & Reporting: Drives the creation of accurate records, reporting frameworks, and documented processes to ensure regional scalability.

Qualifications

• 6+ years of experience in international payroll operations, specifically within the EOR, PEO, or HR Tech space.
• 2+ years of experience managing a regional or international payroll team.
• Strong knowledge of payroll tax regulations and statutory requirements across multiple APAC countries (e.g., Singapore, Australia, India, etc.) and experience with International Contractor compliance.
• Proven experience in leveraging and optimizing payroll software and global platforms.
• Advanced Excel skills, including the ability to perform complex data analysis and financial modeling.
• Excellent client-facing and communication skills, with the ability to address executive-level inquiries and concerns.
• Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals across different time zones.

Strong Plus

• Experience building or advising on the development of tech products around payroll operations.
• Relevant professional certifications (e.g., CPP, CIPP, or regional equivalents) would be a significant advantage.
• GPMI (Global Payroll Management Institute) certification.
• CIPP/A (Certified Information Privacy Professional/Asia).
• Regional memberships such as APA (Australian Payroll Association) or equivalent local bodies.

Compensation

The base wage range for this position is targeted at 3,300,000 INR - 4,000,000 INR per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.