[Hiring] Lifecycle Specialist, Employee Relations & Transitions @Global HR Solutions & Employment Tools for Distributed Teams

Role Description

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity.

The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.

As part of a larger employee Lifecycle team, the Specialist is also expected to contribute to process improvements and initiatives in line with Remote's strategic goals and values.

Qualifications

• Experience as a HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience with a strong background in managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions and effectively communicate recommendations.
• Basic understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills.
• Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus.
• Aptitude and appetite to innovate and optimize processes.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to successfully collaborate asynchronously on various tools.
• Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment.
• Proactive and self-motivated with a strong sense of ownership and accountability.

Requirements

• Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions.
• Provide sound guidance and manage clients' requests on various HR matters.
• Lead and facilitate meetings with clients and external employees.
• Influence and negotiate positive outcomes in complex terminations.
• Liaise with and coordinate various internal and external stakeholders.
• Draft, tailor and administer all termination and supplementary documents.
• Process offboarding on Remote's internal HRIS platform.
• Be the subject-matter expert and respond to internal and external queries.
• Navigate clients through Remote's Employee Relations resources and guides.
• Conduct preliminary assessment of workplace concerns.
• Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases.
• Actively identify opportunities for and contribute to process improvements.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (asynchronous).
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.