[Hiring] Learning & Development Coordinator @Pieper Power

Role Description

The Learning and Development Coordinator role may be based at any location and is eligible for remote work.

At PPC Partners, we believe our people are our competitive advantage. The Learning & Development Coordinator plays a critical role in bringing that belief to life by ensuring our Center for Growth learning and talent systems are accurate, accessible, and easy to use for employees across the enterprise, both in the field and in professional roles.

This role is responsible for the day-to-day administration of the Cornerstone LMS, with additional exposure to the Performance Management, Succession, and Talent Marketplace modules. The CSOD Administrative Coordinator partners closely with Learning & Development, HR, HR Business Partners, and business leaders to support enterprise learning programs, leadership development, compliance, and talent processes.

This is an ideal opportunity for someone new or earlier in their career who is energized by systems and data, and thrives in a fast-paced, growth-oriented environment. We are looking for someone who is driven, innovative, responsive, and acts with urgency, while staying grounded in PPC’s values and commitment to our people.

Responsibilities

• Cornerstone LMS Administration (Primary Focus)
• Serve as an entry level administrator for PPC Partners’ Center for Growth (Cornerstone LMS)
• Create, configure, and maintain:
  • Online courses, curricula, and structured learning programs
  • Instructor-led and virtual instructor-led training (ILT/VILT) sessions
  • Class rosters, waitlists, cancellations, and completions
• Upload, import, and manage learning content, including:
  • SCORM/AICC files, videos, documents, assessments, and external links
• Configure and maintain:
  • Completion logic, prerequisites, equivalencies, and version control
• Support the launch and ongoing maintenance of enterprise programs, including:
  • Performance Review Cycle
  • Leadership and professional development programs in the system
  • Compliance and required training
• Assist with testing and configuration as the succession and Talent Marketplace process (future focus areas)
• Coordinate the logistics and scheduling of all continued education training programs, workshops, and seminars.
• Serve as the primary point of contact for learners, addressing inquiries and providing support through KACE ticketing system.
• Serve as the primary point of contact for facilitators and/or site contacts in the organization and planning of a training program.
• Collaborate with subject matter experts to ensure the relevance and accuracy of training content.
• Support ad-hoc projects within the L&D or HR team as needed.
• Coordinate all aspects of program delivery including participant communications, printing, shipping, food and beverage ordering, etc.
• Other duties as needed
• Reporting, Data & System Accuracy
• Ensure learning records and system data are accurate, timely, and audit-ready
• Generates basic reporting
• Performance Management Module (Future Focus)
• Provide administrative support for PPC’s performance review processes
• Assist with testing and validation for annual performance review cycles
• Respond to employee and leader questions with urgency and clarity
• Other duties as needed
• User Support & Continuous Improvement
• Act as a trusted system support partner for L&D, HR, and HRBPs
• Respond to questions and issues with a customer-focused, solution-oriented mindset
• Create and maintain:
  • Work instructions
  • Job aids
  • Process documentation to support consistent system use
• Other duties as needed

Qualifications

• Proficient in Microsoft Office Suite (Outlook, Teams, Word, PowerPoint, Excel)
• Strong technical aptitude and comfort navigating complex systems
• Experience working with data and reports
• Ability to manage multiple priorities in a fast-paced, growth-focused environment
• Strong organizational skills, with an eye for detail and an excellent ability to manage multiple tasks and deadlines.

Requirements

• Degree in Human Resources, Education, related field, or related experience, preferred
• 1+ years of experience in learning and development, training coordination, or a similar role.
• 1+ years of experience in:
  • Learning systems administration
  • HRIS or talent systems
  • Learning & Development operations
• Exposure to system implementations, upgrades, or change-management efforts
• Familiarization in Learning Management Systems (LMS) and tools – example: Cornerstone OnDemand (CSOD)
• Excellent communication and interpersonal skills
• Eye for process improvement and optimization
• Passion for employee growth and development

Attributes for Success at PPC Partners

• Acts with urgency and follows through on commitments
• Driven and proactive—takes ownership without waiting to be asked
• Innovative and curious, always looking for better ways to serve the business
• Detail-oriented, while understanding the broader enterprise impact
• Collaborative and approachable, building trust across teams
• Service-minded, with a strong focus on employee and leader experience

Living Our Values

At PPC Partners, how we work matters as much as what we deliver. This role is expected to consistently demonstrate alignment with our core values by:

• Putting people and safety first
• Acting with integrity, accountability, and respect
• Collaborating across teams to deliver results
• Embracing continuous improvement and growth
• Supporting our long-term vision and 2030 strategy

Why This Role Matters

The CSOD Administrative Coordinator helps power PPC Partners’ talent engine. By ensuring our Center for Growth systems run smoothly and scale effectively, this role directly supports our ability to develop leaders, grow internal talent, reduce risk, and create meaningful career opportunities across the enterprise.