[Hiring] L&D Program Manager @HOLCIM Group

Role Description

Holcim is seeking a highly organized and versatile professional to join the Global Learning and Development (L&D) function. This role reports directly to a Global L&D Partner and can work remotely or can be physically located within the Holcim European Business Services (EBS) center in Kosice, Slovakia. This position serves as a vital link between L&D strategy and operational execution. The job holder will be responsible for the end-to-end management of assigned global learning programs along with daily L&D tasks and projects. The role requires the ability to balance project oversight with meticulous daily operations in a fast-paced, global environment.

• L&D Program Management (Assigned Initiatives)
  • Manage the full program lifecycle for assigned learning programs, working in close collaboration with Global L&D partners to execute on needs analysis, designing, planning, content development, global implementation, and post-program evaluation.
  • Monitor and Track Learner Progress for assigned programs by actively managing gap assessment, completion rates, participation metrics, and engagement levels, and escalating issues or providing follow-up communication as necessary.
  • Liaise with Internal Communications to coordinate and execute communications campaigns (e.g., launch announcements, registration reminders, and post-program follow-ups) for assigned programs, ensuring messaging aligns with global standards.
  • Execute rigorous program measurement and evaluation strategies (e.g., Kirkpatrick Levels 1-3) to determine the effectiveness and impact of assigned programs.
  • Manage external vendor and faculty relationships for assigned programs, including supporting the sourcing and contracts renewal.
• Learning Operations & Coordination
  • Serve as a core system administrator and operational owner for the global SuccessFactors Learning Management System (LMS), the newly established Holcim University Portal and Careerhub Learning, specifically handling course catalog maintenance, content uploading, user enrollment, tracking, and compliance reporting, as delegated by the Global L&D team.
  • Coordinate all program logistics for global and local training events within the scope of assigned programs with the responsible personnel.
  • Manage the full financial administration for assigned programs, including processing Purchase Orders (POs), handling invoice submissions, meticulously tracking expenses against budget, and supporting monthly accruals and forecasts in line with global finance policies.
  • Serve as a key support resource for global L&D inquiries, managing support channels to efficiently resolve administrative and system-related issues with a strong focus on service delivery.
  • Ensuring data integrity and consistency for assigned initiative on all our systems.

Qualifications

• A Bachelor's degree (or equivalent experience) in Human Resources, Business Administration, or a related field.

Requirements

• 5+ years of experience in Learning & Development, demonstrating experience in both detailed operational coordination and managing elements of strategic programs.
• Proven ability to manage projects, coordinate multiple stakeholders, and handle detailed operational tasks with high accuracy and a strong service mindset.
• Expert-level, hands-on experience as an administrator for a major Learning Management System (LMS), preferably SuccessFactors or a similar enterprise-level system.
• Solid financial administration skills (managing invoices, POs, expense tracking, and basic budget management).
• Strong analytical skills with experience managing L&D data, generating operational reports, and tracking basic program metrics.
• Exceptional organizational skills, meticulous attention to detail, and proven ability to manage multiple, overlapping priorities in a dynamic global environment.
• High proficiency in English (oral and written); German is a plus.

Benefits

• Holcim is committed to a diverse and inclusive workplace. We support equal opportunities for everyone, regardless of race, national origin, gender, sexuality, disability, or age.