[Hiring] Human Resources Coordinator @Fusion Connect

Role Description

The Human Resources Coordinator plays a key role in delivering a consistent, efficient, and positive employee experience by providing administrative and operational support across the Human Resources function. This role ensures accurate execution of routine HR transactions and employee lifecycle activities, supports HR programs, and responds timely to employee inquiries with accuracy and professionalism. The Human Resources Coordinator maintains standard operating procedures (SOPs) and executes timely preboarding and offboarding activities to ensure data integrity and a consistent employee experience.

• Perform routine administrative, transactional, and operational tasks across the Human Resources department.
• Manage the end-to-end preboarding process from offer acceptance through the employee’s first day, ensuring completion of all required new-hire documentation (I-9, W-4, direct deposit, policy acknowledgements, background checks) and scheduling of new hire orientation.
• Enter and validate new-hire data in the HRIS and ensure data accuracy prior to start date.
• Serve as the primary point of contact for new-hire questions related to documentation, logistics, and readiness.
• Ensure confidentiality and compliance with data privacy standards in handling employee information and HR records.
• Support HR programs such as education assistance and employee referral programs.
• Submit IT service desk tickets to support new hire setup and employee offboarding activities.
• Coordinate and execute offboarding processes, including exit documentation and system updates.
• Assign employee learning paths and required training programs.
• Maintain standard operating procedures (SOPs) across the Human Resources function.
• Provide SharePoint support, including maintaining HR content and resources.
• Monitor and manage the HR mailbox, ensuring prompt, accurate, and professional responses.

Qualifications

• Working knowledge of HR processes, including preboarding and offboarding.
• Ability to handle sensitive and confidential information with discretion.
• Customer service mindset with a focus on delivering a positive employee experience.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to follow established processes and maintain consistency.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Relevant education may be substituted with two (2) years of related experience for each year of education.
• Minimum of three (3) years of experience in a Human Resources support role.
• Three years of Workday HCM experience encompassing employee onboarding and offboarding preferred.