[Hiring] HR Shared Services Associate @Safeguard Global

Role Description

Join our team as an HR Shared Services Associate and help deliver seamless, efficient, and compliant HR services to clients and employees worldwide. From resolving HR queries to supporting key employee lifecycle processes, you’ll play an important role in creating a positive employee experience.

• Handle and resolve HR queries from clients and employees, ensuring timely responses and effective solutions.
• Support the full employee lifecycle, including onboarding, offboarding, employment contracts, payroll, benefits administration, and employee record maintenance.
• Ensure compliance with regional and local employment regulations, internal policies, and established SOPs.
• Maintain accurate employee data in HRIS platforms and ensure records are regularly updated.
• Prepare and maintain HR reports, trackers, and dashboards to monitor KPIs and support data-driven decisions.
• Collaborate with Payroll, Benefits, and other cross-functional teams to resolve queries and ensure smooth HR operations.
• Identify opportunities to improve processes, enhance efficiency, and strengthen the overall employee experience.

Qualifications

• At least 2 years of experience in Global HR Shared Services within a multinational organization, preferably in a client-facing role.
• Basic knowledge of HR processes and employee lifecycle management.
• Familiarity with HRIS tools such as Workday or SAP.
• Good working knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet.
• Strong communication, organisational, and problem-solving skills.
• A proactive, detail-oriented mindset with the ability to prioritise tasks and thrive in a dynamic environment.

Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family.
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.