[Hiring] HR Services Coordinator @Enstar Group

Role Description

As part of the HR Shared Services Team, the HR Services Coordinator will deliver first-line support and day-to-day activities for the HR Team. The individual will respond to employee enquiries and leadership requests.

• Provide administrative support to the (US)
• Maintain accurate and current electronic personnel files and documentation in compliance with applicable legal requirements and Company policies as well as country-specific legislation
• Partner with the HR Business Partners and HR Centres of Expertise to support the delivery of HR Target Operating Model
• Assist with onboarding by preparing contracts/offer letters, new joiner documentation, background screening and country-specific processes
• Coordinate and deliver new hire orientation/onboarding activities
• Assist with assigning and follow-up of mandatory training through Enstar’s Learning Management System
• Provide first-line support and escalation for HR systems
• Process changes to employee records within Enstar’s HRIS including new joiners, job changes and leavers
• Prepare employee changes and termination paperwork, notifications and change forms
• Answer frequently asked questions from employees concerning HR processes
• Support inquiries and requests related to the HR department
• Continuously remain up to date on global HR practices
• Assist with HR projects as necessary, including but not limited to HR data audits, new policy and program development
• All other duties as required

Qualifications

• Self-directed individual with initiative, analytical and problem-solving skills
• Customer focus, collaboration and teamwork
• Ability to exercise practical judgment, sensitivity, creativity to changing needs and situations
• Ability to operate in a fast-paced organization and handle multiple projects simultaneously
• Ability to work as part of a wider team and independently
• Strong Microsoft Office skills in Outlook, Word, PowerPoint, and Excel
• Experience using HR & Payroll platforms
• Initial experience gained within a HR department
• Providing system support to users
• Involvement in system development or enhancement
• Proven ability in creating management information for the business
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks and a complex workload seamlessly with keen attention to detail and follow-up
• Experience working in a fast-paced environment and ability to apply good work habits to effectively complete assigned tasks and contribute to the smooth operation of the department
• Ability to work effectively in a team environment and to collaborate/work remotely with colleagues
• Excellent verbal and written communication skills

Benefits

• Enstar offers best-in-class Medical, Dental, and Vision healthcare for single and family coverage.
• Board-certified doctors and pediatricians are available virtually 24/7 for urgent care.
• Access to Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Access to Dependent Care FSA to cover daycare expenses.
• Access to Employee Assistance Programs (EAP) for health and well-being.
• Optional Pet & Home/Auto Insurance.
• Wellness Reimbursement program (up to $600 annual reimbursement for wellness-related expenses, i.e., gym memberships, massage, etc.).
• 401K retirement plan (company matches up to 6% of employee contribution).
• One paid annual volunteer day.