[Hiring] HR Senior Analyst, Benefits @Dignity Health

Role Description

As a Benefits Administration Health and Welfare Sr. Analyst, you will support the overall service delivery related activities for the People Connections Benefits Administration Health and Welfare work stream for the 2nd largest non-profit health system in the US. This role primarily supports employee benefits administration for our physician medical groups in California and will assist with the benefit administration for our more than 150k employees and 25k providers in 21 states.

• Collaborate with the Benefits Administration team, the Benefits COE, other internal partners, and medical group leadership.
• Lead and work within cross-functional teams in all aspects of the benefits administration processes.
• Engage in process and benefit implementation, production support, employee inquiries, and day-to-day support.
• Manage project management tasks such as Annual Benefit Enrollment.
• Provide analysis, operational support, benefit compliance, and vendor management.
• Transform Benefits information into strategic value using strong analytical skills and meticulous attention to detail.
• Serve as the primary point of contact for benefit-related customer service and support.
• Manage and troubleshoot data movement between various internal systems and external vendors.
• Identify, analyze, and resolve production issues within benefits administration.
• Lead and implement changes related to new benefit initiatives or process enhancements.
• Facilitate requirements gathering and documentation for new processes or benefit changes.
• Ensure data integrity by auditing information exchanged with vendors and actively resolving discrepancies.

Qualifications

• Bachelor's degree or equivalent experience.
• HR Systems support and testing experience.
• Experience utilizing advanced functions within Excel for data validation, billing, and auditing.
• Demonstrated experience supporting business processes within an HR Operations team.

Requirements

• Minimum of five years of progressively responsible experience related to implementing and administering employee Health and Welfare plans.
• Healthcare experience.
• Previous experience with Lawson, Infor, or Workday.