[Hiring] HR & Recruitment Lead @ZIRO

Role Description

You’re a passionate builder of teams and processes, a trusted advisor, and have the kind of “golden retriever” energy that naturally champions great workplace culture. You’ve led full-cycle recruitment across technical, sales, and leadership roles, and you’ve seen enough to know what great looks like in each. You’re also comfortable rolling up your sleeves on the HR fundamentals, from benefits administration and performance management to the occasional legal or compliance puzzle. If you’re a true HR generalist with a real love for recruiting, keep reading.

What you will do

• HR:
  • Maintain and manage employee benefits.
  • Support managers with performance initiatives and ensure role clarity.
  • Draft agreements, coordinate reviews, and serve as primary contact for exiting employees.
  • Maintain accurate and confidential employee files.
  • Develop and maintain bilingual HR policies aligned with business needs.
  • Own employee experience and advise on policies, leaves, and workplace concerns.
  • Leverage talent and market data to inform hiring and people practices.
  • Draft offers, contracts, contractor agreements, and manage renewals of contractors.
  • Coordinate company onboarding and guide new hiring managers through recruitment processes.
  • Provide guidance to employees and leaders on people-related matters.
• Recruitment:
  • Partner with hiring managers to develop and refine competency-based scorecards that clearly define success in each role.
  • Draft compelling job descriptions and publish to relevant boards.
  • Proactively build and maintain strong talent pipelines through applicant review, direct sourcing, and referral generation.
  • Ensure the ATS and HRIS remain accurate and organized.
  • Collaborate with hiring managers to develop structured screening questions aligned to role scorecards.
  • Prepare compelling offer presentations and lead or support offer discussions in alignment with the hiring manager.
  • Serve as the primary point of contact for candidates throughout the recruitment lifecycle, leading screenings, interviews, and offer presentations.
  • Coordinate new hire onboarding.

Qualifications

• 3-5 years experience in a similar role with full cycle recruiting experience.
• Strong understanding of managing a remote workforce.
• Employment law knowledge across Canadian provinces.
• Hands-on experience working with Greenhouse & Collage ATS/HRIS systems.
• Familiarity with The A Method for Hiring is a bonus.
• Having previously worked with an EOR.
• Dynamic communicator, ability to be direct and drive conversations that propel the business forward.
• Bilingual (FR/EN) candidates strongly preferred.

Benefits

• Flexible, take what you need PTO.
• Competitive wages.
• Fully remote roles.
• Home office budget.
• Company sponsored social events.

Company Description

ZIRO is a leader in Unified Communications, helping customers deliver modern voice through Teams Phone and Microsoft 365. We help companies migrate, automate and manage their phone systems with industry-leading technology and decades of expertise with enterprise calling. Our platform simplifies the complex, helps IT teams move faster, and deliver a unified experience to every user.

We’re a growing, people-first team that values accountability, courage, innovation, passion, selflessness and good judgment. We are on the mission to make every conversation count, and you can be too!