[Hiring] HR & People Operations Manager @GO-Global Outsourcing Inc

Role Description

We are seeking a part‑time HR & People Operations Manager to support and scale our global workforce. This role will own core HR operations, employee lifecycle processes, and people programs while partnering closely with leadership to ensure a strong, compliant, and engaging employee experience.

This is a fully remote role, with a preference for candidates based on the U.S. East Coast. The ideal candidate is available for approximately 25 hours per week, spread across all five business days (about 5 hours per day) to ensure consistent coverage and collaboration across teams.

Qualifications

• 3+ years of experience in HR, People Operations, or Employee Experience roles, with exposure to recruitment support, onboarding, and employee lifecycle administration.
• Strong knowledge of benefits administration (e.g., health insurance, 401(k)) and general HR compliance requirements.
• Ability to manage confidential information with discretion, ensuring data privacy and professional handling of sensitive employee matters.
• Excellent communication and interpersonal skills, with the ability to engage employees positively across different regions and time zones.
• High level of professionalism, empathy, and integrity when supporting employees and resolving inquiries.
• Strong organizational skills, with the ability to manage multiple priorities, meet deadlines, and maintain accurate HR and operational records.
• Detail‑oriented with strong follow‑through and accountability, especially when coordinating tasks tied to deadlines (e.g., onboarding steps, priority lists, evaluations).
• Experience using HRIS platforms (e.g., ADP Workforce Now), Microsoft 365/Teams, LinkedIn and basic expense or operational tracking tools (e.g., TripLog) is essential.
• Ability to collaborate effectively with cross‑functional teams, support stakeholders in various time zones, and maintain smooth communication in an email‑driven environment.
• Ability to travel occasionally (1–2 times per year) for in-person meetings with the executive team or global team, supporting face-to-face collaboration and stronger interpersonal relationships.

Requirements

• Promote a collaborative, supportive workplace culture grounded in integrity and continuous improvement.
• Manage the full employee lifecycle (onboarding, changes, offboarding) with accurate documentation and smooth execution.
• Oversee benefits administration, including health insurance and 401(k) plans, enrollments, renewals, and employee inquiries.
• Maintain confidential HR records while ensuring data privacy and compliance.
• Serve as the primary point of contact for employee questions, responding promptly and service‑oriented.
• Administer employee recognition programs, ensuring incentives are tracked and distributed accurately and on time.
• Prepare and share monthly team communications highlighting key updates, achievements, openings, and reminders.
• Create and distribute employee and stakeholder surveys to support engagement initiatives.
• Manage company equipment tracking and coordinate distribution and returns with IT.
• Coordinate celebratory communications such as birthdays, work anniversaries, and holiday cards.
• Create and post job requisitions for approved roles, ensuring alignment with hiring needs.
• Review applications in the HRIS, conduct pre‑screen interviews, and manage candidates through each stage of the hiring workflow with clear documentation.
• Coordinate interviews with stakeholders and communicate timely updates and next steps to candidates.
• Ensure a positive candidate experience by providing courteous follow‑up to all applicants.
• Manage all pre‑hire and rehire documentation, ensuring completion prior to employee start dates.
• Lead end‑to‑end onboarding, coordinating tasks and confirming completion against the onboarding checklist.
• Administer performance review cycles in ADP Workforce Now, including new‑hire, core‑value, and annual reviews, ensuring accuracy and timeliness.
• Partner with the Operations Manager to support day‑to‑day administrative needs of the Field Sales Team.
• Maintain organizational charts, team materials, and prepare presentations, reports, and ad hoc materials as needed.
• Conduct regular audits of travel costs and review team expenses, flagging discrepancies when required.
• Support LinkedIn page monitoring and engagement as needed.
• Manage incoming mail and provide additional administrative support as required.
• Share a weekly priority list with the executive team to provide visibility into upcoming work and support efficient planning across time zones.

Benefits