[Hiring] HR Operations & Payroll Coordinator @American Hearing Care

Role Description

The HR Operations & Payroll Coordinator supports the Human Resources function by coordinating various administrative operations.

• ADP Reporting & Administration
  • Generate and distribute routine and ad hoc reports from ADP Workforce Now.
  • Prepare operational reports for leadership.
• Payroll Administration
  • Process payroll through ADP Workforce Now.
  • Review payroll data for accuracy and completeness prior to payroll processing.
  • Audit employee timecards and resolve routine payroll discrepancies in coordination with managers.
  • Process payroll-related changes, including new hires, terminations, pay rate changes, deductions, and direct deposit updates.
  • Assist employees and managers with routine payroll questions.
  • Maintain payroll records and support compliance with company policies and payroll procedures.
• Time & Attendance
  • Review and process PTO requests in ADP.
  • Generate time and attendance reports.
  • Monitor time and attendance workflows to ensure timely processing.
  • Assist managers with routine timekeeping questions.
• Employee Recognition & Reporting
  • Track positive patient feedback through Google Reviews, Sycle, patient emails, phone calls, and other recognition sources.
  • Compile employee recognition information for leadership review and company recognition programs.
  • Prepare recognition reports and summaries as requested.
• State Licensing Administration
  • Monitor Hearing Instrument Specialist (HIS) licensing requirements and renewal dates.
  • Maintain licensing records and documentation.
  • Coordinate renewal reminders and collect required documentation.
  • Communicate with state licensing boards and employees regarding licensing requirements and examinations.
• Provider Credentialing
  • Work with the Insurance Coordinator to credential providers for any insurance company AHC participates with.
• New Hire Technology Support
  • Create company email accounts for new employees.
  • Coordinate user account setup and system access.
  • Ensure new hires have the necessary technology and system access prior to their start date.
  • Coordinate shipment of company equipment when needed.
• Administrative Operations
  • Coordinate maintenance requests.
  • Order office and clinic supplies.
  • Process hearing aid orders.
  • Coordinate phone forwarding requests.
  • Perform other administrative duties as assigned.

Qualifications

• Previous administrative or operations experience.
• High School Diploma (Required).
• Experience processing payroll through ADP Workforce Now.
• Strong organizational skills.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks.
• Close attention to detail.
• Proficient in Microsoft Office.