[Hiring] HR Operations Analyst @Guidelight Health

Role Description

The HR Operations Analyst plays a critical role in supporting a best-in-class onboarding and employee experience at Guidelight Health. This position is responsible for managing new hire onboarding workflows, coordinating system setup for incoming teammates, ensuring Day 1 readiness, and supporting the optimization of our HR technology ecosystem—including Paylocity, Greenhouse, and related tools. The ideal candidate is highly organized, tech-savvy, proactive, and passionate about delivering seamless, supportive teammate experiences. This role will spend the majority of time overseeing onboarding operations and working cross-functionally with IT, hiring managers, and People Experience partners.

Responsibilities

• Onboarding:
  • Launch and manage Paylocity onboarding tasks, ensuring new hires complete required documentation and activities ahead of their start date.
  • Oversee new hire system setup, including Paylocity accounts, Greenhouse transitions, Microsoft 365 accounts, HealthStream, KIPU, and other platforms as needed.
  • Coordinate with IT for equipment provisioning (laptops, virtual desktop setups, accessories) and ensure timely shipment.
  • Maintain onboarding checklists, trackers, and process documentation to ensure consistency and compliance.
  • Support Orientation planning, logistics, and execution—ensuring new hires feel welcomed and prepared.
  • Resolve onboarding-related tickets, troubleshoot system access issues, and escalate concerns appropriately.
• HR Systems & Data Management:
  • Serve as a system administrator for Paylocity modules related to onboarding, workflows, and employee changes.
  • Partner with the recruiting team to ensure smooth candidate-to-employee handoffs via Greenhouse.
  • Maintain accurate data across HR systems, performing audits and ensuring alignment across platforms.
  • Maintain personnel files per company, licensing and accreditation standards.
• Process Improvement & People Experience Support:
  • Identify opportunities to streamline onboarding processes and enhance operational efficiency.
  • Support the People Experience team in delivering initiatives that strengthen engagement, retention, and culture.
  • Participate in special projects, including HRIS optimization efforts, automation development, and reporting enhancement.

Qualifications

• Bachelor's degree from an accredited institution in a related field.
• 1-4 years of experience scaling onboarding processes in a multi-state, high-growth organization.
• Exposure to systems such as HealthStream (LMS), KIPU (EHR), Microsoft 365, and IT ticketing systems.
• Excellent communication and relationship-building skills with an ability to work cross-functionally.
• Strong attention to detail with proven expertise around process improvement and scaling efficiencies.
• Experience supporting remote and hybrid workforces.
• HR operations or HR technology experience in behavioral health or healthcare setting.
• Ability to operate in a high-growth and fast-paced environment!

Requirements

• Pay Range: $70,000 — $85,000 USD

Benefits

• Health & Wellness:
  • Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
• Time Off:
  • Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration.
• 401(k): With company match.
• Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable.
• Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs.
• Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.