[Hiring] HR Operations Administrator @James Avery Artisan Jewelry

Role Description

The HR Operations Administrator is responsible for the administration, Associate support, and delivery of communication materials for the James Avery Total Reward Program (the Program). This position will also perform timesheet updates, maintain schedules and execute any exceptions needed in readiness for payroll processing.

• Responsible for the daily administration of plans and policies within the Program.
• Updates and maintains case management tools, the company’s HRIS, and time and attendance systems.
• Assists Associates and supervisors on Program questions including eligibility information, plan design features, and vendor contact information.
• Responsible for intake, evaluation, and determination of Associate leave requests in accordance with federal, state, and Company leave policies.
• Ensures Associates are aware of steps involved in requesting a leave of absence including eligibility determination, availability of leave time, and requirements for leave requests to be approved.
• Maintains communication with Associates and Supervisors to facilitate Associate’s return to work.
• Performs duties consistent with overall administration of timekeeping data auditing and validation in readiness for payroll processing and projects.
• Provides administrative support and distributes written and electronic Program communication material to help support Program education and initiatives.
• Reviews Manufacturing Division attendance violation reports, verifies accuracy of attendance points, and supports Supervisor and Human Resources team member questions.
• Maintains all documentation for time and attendance audit purposes.
• Accurately completes Associate changes in HRIS system including hiring process and I-9 verification and employment termination.
• Assists with onsite events, education initiatives, and other HR projects as assigned.

Qualifications

• High School Diploma required.
• Experience in human resources with focus on benefits, payroll, leave administration or similar work.
• Strong customer service and attention to detail skills.
• Proficiency in Microsoft products and ability to use electronic record keeping systems.
• Ability to work under strict guidelines, competing priorities, and time-sensitive requests.
• Ability to discuss sensitive matters with Associates in a respectful and empathetic manner.
• Ability to meet conflicting employment guidelines.

Requirements

• Spanish fluency.
• Knowledge of employee benefits, COBRA, FMLA and other federal/regulatory requirements.