[Hiring] HR Manager @OPTIMAL

Role Description

An HR Manager is a strategic leader responsible for overseeing all aspects of human resources practices and processes within the property management function. They serve as a vital bridge between organizational management and employees, ensuring that people strategies align with business goals. Their core objectives are to attract and retain the right talent, foster a positive and productive workplace culture, and maintain systems that ensure compliance and support organizational growth.

The role has evolved beyond its traditional administrative personnel scope into that of a strategic business partner actively contributing to decision-making, workforce planning, and the overall success of the property management operations.

Main Responsibilities

• Strategic Timesheet & Attendance Management
  • Oversee submitted timesheets for accuracy and completeness, ensuring proper attendance tracking and compliance with company policies.
  • Promptly address discrepancies, ensuring accurate record-keeping and payroll processing.
  • Ensure seamless integration of approved timesheet data into the payroll system, maintaining accurate Team Member compensation.
  • Generate analytical reports to gain insights into team productivity, attendance trends, and project efficiency.
• Insightful Performance Monitoring
  • Conduct periodic reviews of screenshots and system logs to evaluate Virtual Property Manager (VPM) efficiency, consistency, and stability.
  • Identify areas for improvement and implement strategies to enhance Team Member performance and productivity.
  • Proactively support and develop strategies to maintain a high-performance culture.
• Advanced Recruitment & Onboarding
  • Develop and implement recruitment strategies to attract top talent.
  • Create and manage job postings on various platforms, leveraging multiple sourcing techniques.
  • Streamline the interview process by aligning candidates with key stakeholders.
  • Design and execute a structured onboarding program to ensure a seamless transition for new hires.
  • Assess current and future staffing needs based on business goals, workload demands, and projected growth.
• Comprehensive Records & HR Data Management
  • Maintain accurate and up-to-date Team Member records, including job history, performance evaluations, and compliance documentation.
  • Ensure all Team Member information is consistently and correctly recorded in the HR database for efficient reporting and auditing.
  • Oversee the organization and secure storage of HR-related documents.
• Payroll & Client Invoicing Administration
  • Assist in payroll preparation, ensuring accuracy in absences, bonuses, and leaves.
  • Validate and cross-check timesheets, payroll data, and client invoicing details to prevent discrepancies.
• Team Member Relations & Engagement
  • Act as a point of contact for Team Member inquiries regarding policies, procedures, and HR programs.
  • Facilitate the resolution of Team Member concerns, grievances, and minor disputes.
• Compliance, Policy Implementation & Workplace Standards
  • Ensure adherence to HR policies and labor laws, reducing compliance risks.
  • Develop, update, and enforce company policies while identifying areas for improvement in HR processes.
• Administrative & HR Support
  • Schedule and manage HR-related meetings, facilitating discussions between leadership, Team Members, and clients.
  • Prepare detailed HR reports, dashboards, and presentations for management, offering insights and recommendations.
• Performance Management & Team Member Development
  • Assist in implementing performance appraisal processes and goal-setting strategies.
  • Collect and organize performance feedback, enabling data-driven decision-making for talent development.
• In-Country Banking & Legal Relationships
  • Establish and maintain strong relationships with in-country banking partners to facilitate smooth financial transactions.
  • Engage with in-country attorneys for legal guidance on HR matters, labor laws, and compliance requirements.
• Client-Facing Meetings & Relationship Management
  • Act as a key HR representative in client meetings, building and maintaining strong relationships.
  • Regularly follow up on client concerns, addressing HR-related queries and ensuring seamless collaboration.

Qualifications

• At least 5 years experience in a leadership role.
• Strong ability to lead, mentor, and develop Team Members.
• Capability to align HR strategies with business objectives.
• Proven ability to build and maintain strong client partnerships.
• Superior verbal and written communication skills.
• Ability to manage multiple HR functions efficiently.
• High accuracy in managing Team Member records and HR compliance matters.
• Commitment to maintaining strict confidentiality of team members and company information.
• Proficiency in HR software, payroll systems, MS Office, and other HR-related tools.

Benefits

• Based on a 40-hour work week.
• 10 Paid Days Off (Approved same day or next day by HR).
• 6 Paid Holidays (Based on Filipino Holidays).
• HMO (Comprehensive Medical & Dental - 100% Paid for by Company).
• Independent Work Environment.
• Time: 8 am CST - 5 pm CST (8:00 PM PHT - 5:00 AM PHT) | (Managing U.S Based Clients).