[Hiring] HR Generalist @Oil Changers

Role Description

As part of the Valvoline family, Oil Changers is entering an exciting phase of growth and operational evolution. We are seeking an experienced HR professional who thrives in fast-paced environments and is passionate about employee relations, leadership coaching, and organizational support.

Oil Changers, a company of Valvoline, is America's leading quick lube operator. We are seeking a Human Resources Generalist (HRG) to support a fast-paced, multi-state workforce. This role serves as a strategic partner to field leadership, with a strong emphasis on employee relations, performance management, workplace investigations, and compliance.

The HR Generalist will play a key role in supporting leaders through complex employee matters, conducting investigations, resolving workplace concerns, and ensuring consistent application of company policies and employment practices. This position requires a proactive HR professional who is confident coaching managers, navigating sensitive situations, and balancing employee advocacy with business needs.

In addition to employee relations responsibilities, the HRG will support onboarding, HR compliance, benefits administration, HRIS management, and organizational initiatives across assigned territories.

This is a fully remote position supporting a multi-state workforce. Candidates must reside in Texas, Arizona, or Nevada. Must be available to work Monday through Friday, 8:00 AM – 5:00 PM. Full availability during scheduled working hours is required.

Qualifications

• 3–5+ years of progressive Human Resources experience required, with significant experience in employee relations
• Demonstrated experience conducting workplace investigations and handling sensitive employee matters
• Strong working knowledge of performance management, progressive discipline, and employment law
• Experience supporting multi-state operations preferred
• Ability to build credibility and influence leaders at multiple levels of the organization
• Strong judgment, professionalism, and ability to handle confidential information with discretion
• Excellent verbal and written communication skills
• Strong interpersonal and conflict resolution skills
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment
• Ability to work independently and effectively in a fully remote setting
• Proficiency with Google Suite and HRIS/payroll systems (Paycom preferred)
• Bachelor's degree in Human Resources or related field preferred
• PHR or SHRM-CP certification preferred but not required

Requirements

• Serve as a trusted HR partner to field leadership on employee relations, performance management, policy interpretation, and workplace concerns
• Lead and manage employee relations matters, including investigations, conflict resolution, misconduct concerns, and corrective action processes
• Conduct prompt, thorough, and objective workplace investigations and provide recommendations based on findings
• Review and approve disciplinary documentation and corrective actions to ensure consistency, fairness, and legal compliance
• Coach managers on performance management, documentation, accountability, and leadership best practices
• Interpret and apply federal, state, and local employment laws while ensuring compliance with company policies and procedures
• Support onboarding processes and ensure a positive and compliant employee experience
• Complete Forms I-9, verify employment documentation, and maintain compliance with all I-9 requirements
• Act as the primary HR contact for assigned territories, responding to employee and manager inquiries in a timely and professional manner
• Participate in regional leadership calls and provide HR guidance to operational leaders
• Conduct audits of onboarding, I-9 documentation, personnel files, and other HR programs to ensure compliance and data integrity
• Maintain accurate employee records and HRIS data within Paycom
• Support benefits administration and assist employees with benefit-related questions
• Assist with acquisitions, integrations, and organizational HR initiatives
• Participate in HR projects, process improvements, and other duties as assigned