[Hiring] HR Business Partner (Manager) @Contour Education

Role Description

This is a remote position.

You own the employment relationship offshore. Employee relations, exits, the performance framework, the compensation cycle, India compliance, attrition, engagement: all of it runs through you.

• Coach a pod lead through a performance conversation.
• Moderate ratings across two teams with their managers.
• Close an exit file with the payroll bureau.

Two things separate a strong hire here from a competent one:

• You can run an India termination end to end, unsupervised, and produce a file that stands up without anyone checking it.
• You can hold a position when the person who has to approve it pushes back.

You start with a coordinator underneath you who runs the machine:

• HRIS hygiene
• Employee queries
• Letters
• Onboarding and offboarding execution
• Leave exceptions
• Bureau liaison and audit files

Offshore has grown past 100 people on a function that has never had a dedicated owner. You are the answer to why people leave, what it costs, or whether the paperwork behind a formal process would survive scrutiny.

By the end of month three you will have:

• Carried a formal employee relations process end to end with documentation that stands without review.
• Calibrated a full performance cycle across the offshore org.
• Audited and closed the India policy, Labour Codes and POSH position.
• Delivered the first real answer on why people leave and what it costs.
• Run the first engagement survey with action plans owned by managers.
• Got the first team events off the ground.

What You Will Do

• Own employee relations end to end.
• Run exits: documentation, statutory exposure, settlement, the file.
• Operate the performance framework: cycle mechanics, calibration and moderation.
• Run the compensation cycle: apply the bands, hold managers to a defensible position.
• Own India compliance: policy, Labour Codes, POSH.
• Answer why people leave: attrition analysis with cost attached.
• Run engagement: surveys, action plans, team events.
• Set the standard for your coordinator.
• Make the case for better tools if needed.

Qualifications

• An India termination you ran end to end: documentation, statutory exposure, settlement, and the file.
• An investigation or grievance you carried where the outcome was contested.
• A performance cycle you have operated across multiple teams.
• A compensation cycle you ran with bands applied and market data sourced.
• India policy and Labour Codes work you own properly, including POSH.
• Writing that survives legal reading.
• A position you held against someone senior and were right about.

Nice to Have

• GCC, offshore delivery centre, or multi-country people experience.
• Having stood a people function up rather than joined one already running.
• Worked with an external payroll and compliance bureau.
• Education, EdTech, or another organisation where the product is people's outcomes.

Benefits

• Fully remote, anywhere in India.
• Occasional travel for team events.
• Compensation details shared early in the hiring process.