[Hiring] HR/Benefits Specialist @WVU Medicine

Role Description

This position is responsible for the administration of HR & benefits/retirement programs, including employee lifecycle processes as well as medical, dental, vision, life insurance, and 401(k)/403(b) plans. This role supports the administration of HR & Benefits processes including internal mobility, life events, separations, and Health & Welfare plans. The incumbent also administers Tuition Assistance programs and performs process & data audits across the HR function. Working within a Shared Services environment, the incumbent will address service requests that are escalated to them from the Tier 1 Customer Service team. In addition, this role is responsible for the delivery of programs to employees and coordinates with third-party providers to ensure the successful delivery of programs, communications, and materials.

Qualifications

• High school diploma or equivalent and five years of experience in the administration of HR, Benefits, or Audit/Compliance programs; OR
• Associate’s degree in human resources, business administration, or related field and three years of experience in administration of HR, Benefits, or Audit/Compliance programs; OR
• Bachelor’s degree in human resources, business administration, or related field and one to two years of experience in administration of HR, Benefits, or Audit/Compliance programs; OR
• Master’s degree in human resources, business administration, or related field.

Requirements

• SHRM or HRCI certification
• CEBS certification
• 3+ years of experience in the administration of Health & Welfare Benefit plans, LOA plans (STD, LTD), Tuition Assistance programs, Employee lifecycle processes (internal transfers, reorganizations, terminations, etc.), Compliance or Audit programs

Core Duties and Responsibilities

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Performs proactive audits of HR and benefits-related data.
• Using the established tools and processes, determines eligibility for qualified and non-qualified plans and ensures enrollments are processed with the plan carriers.
• Assists with the open enrollment process.
• Administers the tuition reimbursement program.
• Responds timely to escalated employee & manager service requests. Resolves service requests according to the department service-level agreements.
• Provides necessary reports for allocation/billing charges.
• Executes HR audit programs to support HR & Payroll Compliance including, but not limited to, I-9, eVerify, OFCCP, WV Cares, and Joint Commission.
• Completes all necessary system transactions with the appropriate reviews, approvals, and verifications.
• Administers the Compensation programs in coordination with the Compensation design team.

Physical Requirements

• Sitting and standing for long periods of time
• Working on a computer

Working Environment

• Normal Office environment

Skills and Abilities

• Strong oral and written communications skills necessary to interact diplomatically and tactfully with diverse groups of people.
• Ability to build relationships with other HR teams and with customers to effectively deliver.
• Familiarity with HR policies and procedures as well as audit functions and procedures.
• Proficiency with MS Office, Ultimate Ulti-Pro HCM, and other computer applications as required. Ability to utilize search tools and knowledgebase tools to find relevant information.
• Ability to consider multiple variables to determine the proper course of action.
• Exercise good judgment in handling sensitive and confidential information and situations.
• Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities.
• Ability to quickly establish credibility to build and maintain effective working relationships.
• Strong attention to detail and accuracy skills.

Additional Job Description

• Scheduled Weekly Hours: 40
• Shift: Exempt/Non-Exempt
• United States of America (Non-Exempt)
• Company: SYSTEM West Virginia University Health System
• Cost Center: 554 SYSTEM HR Shared Services