[Hiring] HR Assistant @Support Revolution

Role Description

We’re looking for a highly organised, detail-driven HR Assistant who thrives on structure, process and making things run seamlessly behind the scenes. This is a key operational role supporting the full employee lifecycle across onboarding, offboarding, HR systems and day-to-day HR administration. You’ll be the backbone of our HR function, ensuring data is accurate, processes are followed, and employees receive a smooth, professional experience at every stage.

Working closely with the COO and HR Manager, you’ll gain exposure across our global HR operations, compliance, HRIS, and cross-functional collaboration with IT, Finance, and Operations.

If you’re detail-focused and thrive when juggling competing priorities, this is a fantastic opportunity to develop your HR career in a dynamic business. Apply today and join us!

What you’ll be doing:

• Managing day-to-day HR administration and employee queries via the shared HR inbox
• Coordinating onboarding and offboarding processes, ensuring a smooth and compliant employee journey
• Preparing, issuing and tracking HR documentation including contracts, letters, and policy updates
• Maintaining accurate employee records across HR systems, ensuring data integrity at all times
• Liaising with IT, Finance, Operations and managers to support end-to-end HR processes
• Supporting benefits administration, absence tracking and employee lifecycle changes
• Assisting with HR reporting, audits and compliance activities, including ISO-aligned documentation
• Supporting HR meetings, note-taking and tracking of actions and follow-ups
• Identifying process gaps and supporting continuous improvement across HR operations

Qualifications

• 2+ years' experience in HR administration, HR coordination or people operations support
• Strong understanding of HR processes and UK employment fundamentals
• High attention to detail with a strong focus on accuracy and consistency
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with HR systems (HRIS) and maintaining employee data
• Comfortable handling confidential and sensitive information with discretion
• Proactive, organised, and solution-focused approach
• A genuine interest in HR operations, systems, and improving how things work

Interview process

• Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
• Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
• Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
• Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps

Benefits

• Competitive Salary: We value your hard work with a competitive salary
• Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team