[Hiring] HR Administrator @LTG

Role Description

The HR Operations Administrator supports the effective delivery of HR operations across LTG by providing high-quality employee lifecycle administration, HR systems maintenance, payroll coordination and operational process support across multiple countries and jurisdictions.

The role is responsible for:

• Processing HR transactions
• Maintaining employee records
• Supporting HR workflows
• Managing documentation
• Coordinating payroll and benefits administration activities
• Ensuring HR processes are delivered accurately, consistently and in line with established policies, procedures and service standards

Working as part of the wider HR Operations shared services team, the role provides operational support across employee lifecycle activities, HR systems, reporting, case management and process administration for LTG.

Qualifications

• Experience supporting HR administration, HR operations, shared services or employee lifecycle processes within a complex organisational environment
• Experience processing employee lifecycle transactions, including hires, changes, transfers and terminations
• Experience maintaining employee records, HR documentation and personnel files with a high degree of accuracy and confidentiality
• Experience using HR systems to process transactions, maintain records and support operational HR activities
• Experience supporting payroll administration, payroll coordination or payroll related activities across one or more jurisdictions
• Experience supporting employee benefits administration, provider coordination and reconciliation activities
• Experience working with HR workflows, case management processes and service delivery environments
• Experience preparing, validating and maintaining HR reports, employee data and operational metrics
• Experience supporting compliance, audit, record management or data quality activities
• Experience working with multiple stakeholders, service providers or external vendors
• Understanding of employee lifecycle processes, HR administration best practices and operational service delivery principles
• Experience supporting HR projects, process improvement initiatives or system implementations desirable
• Experience supporting international or multi-country HR operations desirable
• Relevant HR, administration, payroll or business-related qualifications or certifications desirable

Requirements

• Strong attention to detail with a commitment to accuracy, quality and data integrity
• Excellent organisational skills with the ability to manage multiple priorities, deadlines and competing administrative activities
• Strong customer service orientation with a focus on delivering a responsive, professional and employee-focused experience
• Ability to follow established processes, procedures and service standards whilst maintaining high levels of accuracy and consistency
• Strong communication and interpersonal skills, with the ability to build effective working relationships across HR, employees, managers and external providers
• Ability to manage confidential and sensitive information with discretion, professionalism and sound judgement
• Proactive and solutions focused approach to problem solving, with the ability to identify issues and escalate appropriately
• Strong teamwork and collaboration skills, contributing positively within a shared services and operational environment
• Adaptable and flexible approach to changing priorities, business needs and operational requirements
• Continuous improvement mindset with a willingness to identify opportunities to improve processes, efficiency and service delivery
• Ability to work independently whilst maintaining alignment with team objectives, priorities and service standards
• Commitment to delivering high quality administrative support and operational excellence

Benefits

• Competitive salary
• Comprehensive health benefits
• Retirement savings plan
• Professional development opportunities
• Flexible working arrangements

Company Description

Learning Technologies Group is a global portfolio of specialist businesses focused on learning technology, talent capability, digital learning, and workforce performance solutions.

Operating across multiple brands, countries, and delivery models, LTG combines software capability, consulting expertise, and managed services to help organisations improve performance, accelerate change, and unlock workforce potential.