[Hiring] Health Client Leader @Alight

Role Description

The Health Client Leader manages Benefits Management Services, serving as the primary contact for a direct client. Responsibilities include implementing new benefits programs. You will collaborate with HRIS, Payroll, Legal, and Communications teams to support system or program changes, integrations, and special projects.

Responsibilities

• Providing benefits expertise for US-based mergers and acquisition activities.
• Assisting with the implementation of new benefits programs.
• Coordinating with benefit vendors to address employees’ benefits-related questions or concerns, serving as a liaison between vendors and employees as appropriate.
• Assisting with the drafting, reviewing, and updating of benefits communication materials.
• Completing and submitting vendor coordination of benefits data requests.
• Working with the client risk teams to manage Benefits team standard operating procedures (SOPs).
• Coordinating data collection to respond to legal requests for benefits information.
• Assisting with Annual Enrollment activities by managing project planning, coordinating deadlines across teams and vendors.
• Conducting testing, reviewing enrollment materials and websites, and verifying coverage details with carriers and vendors.
• Managing vendor contracts and coordinating delivery activities for Workday.
• Overseeing system integrations, processing payroll adjustments for benefits, and addressing inquiries in the Workday HR Case benefits queue.
• Managing tuition reimbursement claw backs by identifying them through report analysis, issuing repayment requests, and tracking repayments.
• Managing and supporting client reimbursement programs, including communication, administration, program updates, and addressing inquiries.

Qualifications

• Have bachelor's in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience.
• 5+ years of experience administering U.S. employee benefits programs, including health and welfare, retirement, and leave programs.
• Demonstrate ability to analyze benefits data, identify issues, and implement solutions.
• Have excellent written and verbal communication skills with the ability to explain complex benefits information clearly and effectively.
• Have experience partnering with HRIS, Payroll, Legal, Communications, and external vendors to implement benefits-related initiatives.

Requirements

• By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.
• Alight requires all virtual interviews to be conducted on video.
• Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Benefits

• Comprehensive total rewards package supporting mind, body, wallet, and life.
• Health, dental, and vision coverages starting Day One.
• Wellbeing programs.
• Retirement plans with contribution matching.
• Generous time off and parental leave.
• Continuing education and career growth opportunities.
• Flexible working arrangements.

Company Description

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united, and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact.

Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.