[Hiring] Head of Total Rewards Operations @Siemens Healthineers

Role Description

Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region. This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance—not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.

Key Responsibilities

• Operational Leadership
  • Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility
  • Drive performance against SLAs, KPIs, and operational metrics
  • Ensure consistent, accurate, and timely execution across all processes
• Controls & Compliance
  • Own SOPs, internal controls, and audit readiness
  • Ensure compliance with U.S. and Canadian regulations, tax rules, and company policies
  • Partner with Audit, Legal, and Finance on SOX controls and reviews
  • Proactively identify and mitigate operational risk
• Team Leadership
  • Lead and develop a multi-functional operations team
  • Provide guidance on complex cases and escalations
  • Drive accountability, ownership, and performance standards
• Systems & Process Improvement
  • Partner with HRIS/IT on Workday, Dayforce, and system enhancements
  • Drive process standardization, automation, and efficiency
  • Manage operational calendars and workflows
• Reporting & Financial Alignment
  • Oversee reporting, reconciliations, and data accuracy
  • Partner with Payroll and Finance on accruals, costing, and financial integrity

Qualifications

• 10+ years in HR/Total Rewards operations
• 5+ years leadership experience
• Experience across multiple Total Rewards functions (not siloed)
• Strong background in controls, compliance, and audit (SOX preferred)
• Hands-on experience with HR systems (Workday, Dayforce, or similar)
• Knowledge of U.S. and Canadian regulatory environments

Requirements

• Nice-to-Have
  • Shared services or global delivery model experience
  • Certifications (CEBS, CCP, GPHR)
  • Experience with ServiceNow or similar ticketing systems

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time