[Hiring] Head of People @FamilyWell

Role Description

FamilyWell Health is seeking a Head of People to build and scale our people function as our first full-time People leader. Some foundational pieces exist today (an HRIS, an employee handbook), but this is a foundational leadership role: most of the infrastructure still needs to be built, and what exists will need to be evaluated and refined to support our next phase of growth at a high-growth, Series A healthcare services company expanding access to high-quality, equitable mental health care for women across the reproductive lifecycle.

We are looking for a hands-on people leader with startup experience who can build the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce - while also acting as a strategic partner to the executive team on org design, culture, and workforce planning.

What You’ll Do

• People Infrastructure & Systems
  • Evaluate FamilyWell's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required.
  • Refine and expand FamilyWell's existing employee handbook and policy library as the company scales into new states and service lines.
  • Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce.
• Compensation, Benefits & Compliance
  • Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment.
  • Administer employee benefits and manage broker/vendor relationships.
  • Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed.
  • Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk.
• Talent Acquisition & Workforce Planning
  • Build scalable recruiting infrastructure and processes to support FamilyWell's active hiring needs across clinical and corporate roles.
  • Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines.
  • Own the candidate experience from requisition through offer.
• Performance, Culture & Employee Relations
  • Design and roll out a performance management framework (goal-setting, reviews, feedback cycles).
  • Own employee relations, investigations, and performance improvement processes.
  • Build culture and engagement practices suited to a fully distributed, mission-driven team.
  • Serve as a trusted advisor to the executive team on organizational design and people strategy.

Qualifications

• 8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup.
• Working knowledge of multi-state employment law and worker classification sufficient to identify issues and know when to loop in outside counsel, including exposure to strict/ABC-test states.
• Experience designing compensation bands and partnering with Finance on comp strategy and budget.
• Experience managing a mixed workforce of W-2 employees and 1099 contractors.
• Track record of evaluating, scaling, or implementing HRIS/people systems and foundational HR infrastructure (handbook, policies, onboarding) at a growing organization.

Requirements

• Experience in healthcare services, behavioral health, or a multi-site/multi-state clinical workforce environment.
• Familiarity with the interplay between HR and clinical credentialing/licensure functions.
• Experience operating within a PE- or VC-backed company.
• SHRM-CP/SCP or equivalent HR certification.
• Experience building recruiting infrastructure and leading talent acquisition in a fast-scaling org.

Benefits

• Mission-Driven Work: Join a team transforming women’s mental health care and improving lives every day.
• Growth Opportunity: Help build and scale financial operations at a Series A company with significant expansion ahead.
• Exceptional Team: Work alongside passionate, mission-aligned colleagues, including clinical leaders from Harvard, Johns Hopkins, and top health systems.
• Competitive Compensation: Base salary commensurate with experience, plus equity, comprehensive benefits, and 401(k).
• Flexibility: Remote-first role with occasional in-person collaboration (approximately 1–2 times per month).
• Impact: Your work directly enables thousands of women to access life-changing mental health care.