[Hiring] Head of Learning & Development @Kelly Services, Inc.

Role Description

Seeking a forward-thinking leader to shape how we build skills and capabilities, our Head of Learning & Development is responsible for the enterprise learning strategy and fostering a culture of continuous learning. This director-level role leads a team in delivering the end-to-end lifecycle of learning programs, including needs assessment, design, development, delivery, and measurement.

• Own the vision, standard, and roadmap for learning and development - support organizational priorities, workforce performance, business strategy, and reinforce our culture.
• Partner with senior leaders and HR teams to identify skills and capability gaps, prioritize learning investments, and develop scalable and impactful learning solutions.
• Lead the design, implementation, and continuous improvement of onboarding, technical training, leadership development, and professional development programs.
• Oversee learning delivery models, including internal teams and external learning vendors and partners.
• Establish learning governance and metrics that link learning investments to business and talent outcomes.
• Partner with other learning and readiness leaders to coordinate learning service delivery, standards, and execution across the enterprise.
• Use data and analytics to improve learning effectiveness, prioritize investments, and demonstrate ROI.
• Lead, coach, and develop team, fostering collaboration and continuous improvement.

Qualifications

• 10+ years of progressive experience in Learning & Development, Organizational Development, or Talent Development, including leadership experience.
• Deep expertise in designing and implementing enterprise-wide learning strategies and leadership development programs.
• Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.
• Experience managing Learning Management Systems (LMS) and digital learning platforms; working knowledge of Workday is highly preferred.
• Proven ability to influence senior leaders and build collaborative partnerships across business functions.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Strong project and program management skills with the ability to manage multiple priorities simultaneously.
• Stellar analytical skills with experience using learning metrics and data to drive continuous improvement.
• Experience leading and developing high-performing Learning & Development teams.
• Demonstrated capability managing vendor relationships and learning budgets.
• Relevant certifications such as CPTD, ATD, SHRM, or HRCI are considered an asset.

Requirements

• Location: Virtual, with travel as required.
• Base pay range for this position is $120,000-$160,000. Final annual compensation will be based on experience and may vary by geographic location.

Benefits

• Compensation package and benefits applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being.
• Our range of Benefits for full-time employees can be explored at: Kelly Services | People .

Company Description

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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