[Hiring] Experience Intelligence & Enablement Manager @Advocate Health

Role Description

• Leads the analysis of enterprise listening data across surveys, focus groups, and other feedback channels.
• Identifies key themes, trends, risks, and drivers of the teammate experience, including disparities across roles, functions, and regions.
• Integrates quantitative and qualitative data into cohesive, enterprise-level insights.
• Synthesizes complex data into clear, actionable intelligence that informs organizational priorities, areas of opportunity, and potential risks.
• Develops structured frameworks for interpreting results and ensures consistency in how insights are derived across listening efforts.
• Develops compelling, executive-ready presentations, reports, and visual materials that translate data into meaningful narratives.
• Applies strong data visualization and storytelling principles to ensure clarity, engagement, and impact for diverse audiences including senior leaders, clinical teams, and frontline teammates.
• Partners with cross-functional teams (e.g., Benefits, Nursing, Learning & Development, HR, Operations) to interpret findings and provide guidance on implications and areas of focus.
• Supports leaders in understanding key priorities, tradeoffs, and opportunities based on data without direct ownership of execution.
• Maintains expertise in employee experience frameworks, listening strategies, and industry trends.
• Synthesizes external research and benchmarking with internal data to produce integrated insights and enterprise reports that inform strategy and innovation.
• Ensures alignment and consistency in how survey results and experience data are interpreted and communicated across the organization.
• Establishes standards, templates, and approaches for insight generation and reporting to support clarity and comparability.
• Continuously enhances insight generation approaches by incorporating stakeholder feedback, emerging research, and evolving best practices.
• Identifies opportunities to improve how data is synthesized, visualized, and communicated to maximize impact.

Qualifications

• Bachelor’s degree in a related field.

Requirements

• 5+ years of experience in analytics, employee experience, consulting, or program management.

Knowledge / Skills / Abilities

• Understanding of employee experience frameworks, engagement drivers, and organizational culture.
• Familiarity with survey data, qualitative feedback analysis, and research methodologies.
• Knowledge of data privacy, confidentiality standards, and ethical handling of employee information.
• Strong analytical and critical thinking skills with the ability to synthesize complex data.
• Advanced presentation and storytelling skills, including data visualization and graphic design.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication skills with the ability to translate data into clear, actionable narratives.
• Effective time management and prioritization across multiple initiatives.
• Ability to translate data into clear, actionable guidance for leaders.
• Influence without authority and serve as a trusted advisor.
• Simplify complex concepts for diverse audiences.
• Maintain confidentiality and uphold data integrity.
• Continuously improve processes, frameworks, and approaches to insight generation.

Physical Requirements and Working Conditions

• The position generally involves virtually working in a normal office environment, which includes frequent sitting, standing, and walking as necessary.
• The role may require the use of a computer for extended periods, so an intact sense of sight and hearing is essential.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The job may involve travel to various locations within the enterprise.
• Weekend work and various hours of the day might be necessary for rounding and strategic planning to meet deadlines.

Preferred Job Requirements

• Master’s degree in HR, Organizational Psychology, Analytics, or related field.
• 5+ years of experience in analytics, employee experience, or program management.
• Experience with enterprise survey data and listening strategies.
• Experience synthesizing qualitative and quantitative data into insights.
• Experience presenting to senior executives or governance committees.
• Experience in healthcare, clinical operations, or large multi-site systems.
• Experience with survey and analytics platforms (e.g., Perceptyx, Qualtrics, dashboarding tools).
• Strong proficiency in data visualization and reporting tools.
• Familiarity with external benchmarking and research synthesis.

Benefits

• Comprehensive suite of Total Rewards including benefits and well-being programs.
• Competitive compensation based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.