[Hiring] Enrollment Technician @Gallagher

Role Description

We are currently seeking an Enrollment Technician that thrives in a fast-paced environment with exceptional organizational skills.

• Supporting role for our Data Management Team using programs such as Selerix, Employee Navigator, Gathr, Harmony, Excel, and other technology platforms.
• Work closely with our Account Executive team to assist and provide technical support related to the benefits administration system to meet client expectations.
• Configure and maintain benefits administration system for clients, including plans, eligibility, coverage options, and premiums.
• Run and maintain reports, including custom data reports.
• Respond to benefit and system related inquiries to ensure questions are handled timely.
• Troubleshoot system issues and work with necessary parties to resolve errors.
• Effective communication with both technical and non-technical co-workers is expected.
• Prioritizing and managing multiple projects simultaneously to ensure client satisfaction and completion within a set timeline.
• Consistently maintain security and confidentiality of all client data per company policy and HIPAA requirements.
• Completing special projects as assigned.
• Following company procedures concerning all essential duties and responsibilities.

Qualifications

• Bachelor's degree and 2 years related experience required.
• Advanced Microsoft Office Skills - Excel, Word, Power Point and Outlook.

Requirements

• Experience with Selerix’s BenSelect, Employee Navigator, Gathr, or other Benefits Administration system (preferred).
• Excellent problem-solving, logic, attention to detail, and analytic skills (preferred).
• Knowledge or experience with HIPAA regulations is a plus (preferred).
• Advanced Microsoft Office Skills– Excel (must have), Word, Power Point and Outlook.
• Exceptional time management and organizational skills to work independently as well as with a team.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...