[Hiring] Employment Specialist @Reed

Role Description

Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Specialist at Reed in Partnership!

Employment Specialists are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with individuals within communities across Derbyshire to generate referrals onto the programme, as well as promoting the benefits of the Connect to Work programme. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Specialist role.

Just some of your day-to-day responsibilities will include:

• Taking Ownership
  • Meeting with and supporting a caseload of jobseekers in the community, identifying their barriers and creating tailored action plans to progress them into employment.
  • Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development.
  • Meeting and exceeding performance targets and Key Performance Indicators (KPIs).
• Working Together
  • Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
  • Engaging with local employers to identify job opportunities.
  • Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
  • Promoting the Connect to Work programme within the community to generate referrals, raising awareness of its benefits and impact.
  • Attending events within the local community to promote the Connect to Work programme to generate referrals, raising awareness of its benefits and impact.
• Being Fair, Open, and Honest
  • Providing inclusive support and advice to people from all backgrounds.

Qualifications

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Sales).
• Experience of working in a fast paced, performance target driven environment.
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification) OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Requirements

• Desirable Criteria:
  • Experience working within a Community Engagement role (i.e. Business Development, Outreach).
  • Fluency in more than one language.

Benefits

• A generous base salary (pro-rata for part time), and great flexibility with your working schedule.
• Training, development and progression opportunities.
• 25 days annual leave (pro-rata for part time) plus statutory bank holidays.
• Reed Pension Scheme.
• Award Winning Management & Leadership training.
• Professional & Personal Development Funds.
• Bi-annual pay reviews.
• Plus, much more that can be found on our website.