[Hiring] Disability Management Advisor @Kal Tire

Role Description

The Disability Management Advisor is responsible for the administration and management of workers’ compensation claims and for the planning, coordination, and implementation of return to work (RTW) plans, accommodations, and other disability management strategies to reduce the impact of work-related injuries.

Responsibilities

• Claims Management
  • Process, manage and monitor workers’ compensation claims.
  • Communicate with WCB adjudicators and case managers on claims related matters.
  • Assess and determine the validity of claims based on the application of Board policy.
  • Review claims for evidence of pre-existing conditions and seek cost relief where appropriate.
• Reviews & Appeals
  • Review compensation decisions and initiate appeals where appropriate.
  • Respond to and participate in worker-initiated appeals.
  • Review claim disclosures and prepare or coordinate appeal submissions.
• Disability Management
  • Provide guidance and support to injured team members.
  • Coordinate all aspects of the return to work/disability management process including:
    • Communicating with physicians, therapists, and benefit providers to determine an employee’s health status, fitness to work and physical limitations/restrictions.
    • Coordinating Independent Medical Evaluations (IME).
    • Reviewing and interpreting medical reports.
    • Preparing job descriptions/physical demands analysis.
    • Assisting employees in arranging appropriate rehabilitation treatment.
    • Working with managers to explore RTW options.
    • Coordinating worksite assessments and meeting with health care providers, benefit providers and employees where necessary to facilitate the RTW process.
    • Maintaining regular contact with disabled employees throughout the RTW process.
    • Formalizing return to work plans and communicating to all affected parties.
    • Monitoring RTW plans and documenting employee progress.
• Administration
  • Monitor, track and report injury related data and cost impacts.
  • Maintain accurate and complete records of all claims and disability management cases.
  • Review claims costs, rate, and premium statements for accuracy.
• Training & Education
  • Educate managers on Kal Tire’s injury management policies and procedures.
  • Provide training, support, and guidance to managers on how to carry out their injury management responsibilities.

Qualifications

• Minimum 3 years’ experience in managing workers’ compensation claims.
• Proficient in MS applications including Word, Excel, and PowerPoint.
• Good working knowledge of the various provincial workers’ compensation systems.
• Understands and applies the principles of disability management.
• Capable of providing situational leadership.
• Strong analytical and interpersonal skills.
• Ability to communicate effectively at all levels.
• High attention to detail.
• Ability to work independently with minimal supervision.
• Disability Management diploma or certificate.

Requirements

• 10% travel required.

Benefits

• The target compensation for this role is $67,090 - $77,110 per year based on experience.
• Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
• Employee Assistance Program.
• A group RRSP/DPSP matching program.
• Discount on tires and mechanical services.
• Positive work culture, opportunities for growth and development, and work-life balance.
• Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.