[Hiring] Delegated Credentialing Specialist @Tava Health

Role Description

The Delegated Credentialing Specialist owns the day-to-day execution of Tava Health’s delegated credentialing program across assigned payer relationships. This role manages payer audits, compliance reporting, audit-ready credentialing files, corrective action plans, provider-data reconciliation, and credentialing operations while partnering closely with internal teams and delegated entities. The role also supports day-to-day credentialing for Nurse Practitioners and group practices.

What You'll Do

• Payer Delegation
  • Oversee delegated credentialing activities for an assigned payer portfolio, including readiness reviews, ongoing compliance monitoring, recurring reporting, and annual audits.
  • Monitor NCQA guidance, state regulations, and other accreditation updates; assess operational impact and implement necessary compliance changes.
  • Prepare for and facilitate pre-delegation and annual credentialing audits in accordance with NCQA and payer-specific requirements; develop and track corrective action plans through resolution.
  • Maintain complete, audit-ready credentialing records, including primary source verification, Credentialing Committee documentation, and adverse action logs.
  • Prepare recurring deliverables for delegated partners and payers, such as provider rosters, audit materials, and credentialing activity reports.
  • Monitor average time to credential and support targets by identifying delays, managing follow-up, and escalating issues as needed.
  • Partner with Enrollment, Partnerships, Revenue Cycle, Legal/Compliance, and other teams to maintain accurate provider data and routinely reconcile internal records against delegated payer rosters.
  • Serve as a reliable point of contact for payer communications related to delegated credentialing activities, audits, provider records, and follow-up items.
  • Support the implementation of new delegated credentialing agreements, including the processes and controls needed to fulfill contractual requirements.
• Credentialing Committee
  • Serve as the operational lead for Credentialing Committee meetings in consultation with the Committee Chair, owning meeting preparation, execution, and follow-through.
  • Curate and maintain accurate Credentialing Committee meeting minutes, training materials, committee records, and follow-up items.
• NP and Group Practice Credentialing
  • Lead credentialing for Nurse Practitioners, including application review, primary source verification, committee readiness, payer submissions, follow-up, and status tracking.
  • Support credentialing for group practice providers by coordinating documentation, resolving application gaps, monitoring timelines, and maintaining accurate provider records.

Qualifications

• 2–5 years of credentialing and enrollment experience, including at least 2 years specifically focused on delegated credentialing.
• Certified Provider Credentialing Specialist (CPCS) certification.
• Ability to manage multiple payer relationships and responsibilities with minimal oversight.
• Self-motivated team player who thrives in a multi-tasking environment and can adjust priorities.
• High attention to detail, strong organization, and excellent documentation skills.
• Outstanding written and verbal communication.
• High-growth/tech-enabled healthcare background preferred; behavioral health experience is a plus.
• Familiarity with CAQH, NPDB, PECOS, state licensing resources, credentialing software, and payer rostering tools.

Requirements

• 2–5 years of credentialing and enrollment experience, including at least 2 years specifically focused on delegated credentialing.
• Certified Provider Credentialing Specialist (CPCS) certification.
• Ability to manage multiple payer relationships and responsibilities with minimal oversight.
• Self-motivated team player who thrives in a multi-tasking environment and can adjust priorities.
• High attention to detail, strong organization, and excellent documentation skills.
• Outstanding written and verbal communication.
• High-growth/tech-enabled healthcare background preferred; behavioral health experience is a plus.
• Familiarity with CAQH, NPDB, PECOS, state licensing resources, credentialing software, and payer rostering tools.

Benefits

• Competitive salary and stock options (so you share in the company’s success).
• Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
• Free, generous Tava mental health benefit — of course!
• Monthly HSA contributions for qualifying enrolled employees.
• Generous PTO and paid holidays.
• Paid parental leave.
• 401(k) retirement plan.
• Weekly company-paid lunch via DoorDash and a personal DashPass subscription.
• Opportunity to make a meaningful impact at a high-growth, mission-driven company.