[Hiring] Culture & Teammate Experience Operations Manager @Advocate Health

Role Description

We're seeking an experienced Culture & Teammate Experience Operations Manager to help turn teammate experience data into meaningful strategies, tools, and enterprise-wide solutions. In this role, you'll partner across the organization to strengthen engagement, support large-scale change, and equip leaders with actionable insights that improve the teammate experience at the enterprise, region, and market levels.

This opportunity is ideal for a strategic, analytical leader who can connect complex data, organizational trends, and teammate feedback to practical recommendations. You will lead cross-functional work, advance teammate survey processes, and present experience insights that inform leadership strategy and forecasting.

What You'll Do

• Develop quantitative and qualitative analytical strategies to measure the effectiveness of teammate experience programs, interventions, and enterprise-wide efforts.
• Use data to identify targeted teammate experience interventions at the enterprise, region, and market levels.
• Collaborate with HR Centers of Excellence to design best-in-class tools and resources that help leaders improve teammate experience.
• Support large-scale change initiatives across the enterprise focused on improving teammate experience.
• Lead cross-functional teams in designing new engagement solutions.
• Analyze organizational and market trends to develop and implement solutions that strengthen teammate experience.
• Combine information from multiple data sources to generate insights and create effective presentations.
• Refine and present experience insights to inform leadership strategy and forecasting.
• Demonstrate leadership presence and inspire collaboration across all levels of the organization.
• Provide reporting and presentations to leadership teams.
• Coordinate, facilitate, and continuously strengthen teammate survey methodology and processes.

Qualifications

• Master's degree in business administration, healthcare administration, or a related field.
• Typically five years of related experience.
• Strong analytical skills with the ability to monitor, interpret, and identify trends.
• Excellent presentation skills and demonstrated ability to communicate analytical data and metrics clearly.
• Working knowledge of HR technology, data analytics programs, and tools.
• Strong customer service orientation.
• Outstanding interpersonal, written, and verbal communication skills.
• Self-directed work style with excellent time management and attention to detail.
• Proficiency with the Microsoft Office suite.
• Proven track record of achieving goals in a timely and collaborative manner.

Preferred

• Knowledge of healthcare principles and the operations of an acute care hospital.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.