[Hiring] Corporate Candidate Care Specialist @Cleaver-Brooks

Role Description

The Corporate Candidate Care Specialist plays a critical role in supporting Talent Acquisition operations and delivering a high-quality candidate experience across the recruiting lifecycle. This position is responsible for:

• Coordinating complex interview logistics
• Supporting offer and relocation processes
• Managing candidate travel arrangements
• Contributing to talent pipeline initiatives
• Supporting recruiting operations and process optimization efforts

This role operates with a high degree of autonomy and exercises independent judgment in managing competing priorities, resolving scheduling and operational challenges, coordinating across multiple stakeholders, and identifying opportunities to improve recruiting workflows, efficiency, and the overall candidate experience.

Key Responsibilities

• Talent Acquisition Operations & Sourcing Support
  • Contribute to sourcing strategy by identifying target candidate profiles, recommending sourcing approaches, and supporting Talent Acquisition sourcing efforts through HireEz and other sourcing tools.
  • Serve as back-up support to recruiters by managing a small requisition load on an as-needed basis.
  • Support recruiting efforts on hard-to-fill positions and during periods of high team bandwidth.
  • Provide back-up support to the Talent Acquisition team by building requisitions in the ATS.
  • Identify process gaps in recruiting coordination and recommend improvements.
  • Monitor recruiting activity and proactively escalate risks or delays.
• Interview Coordination & Candidate Experience Management
  • Coordinate and manage complex interview scheduling activities.
  • Serve as a primary point of contact for candidates throughout the interview process.
  • Manage scheduling changes and resolve interview coordination conflicts.
  • Drive interview scheduling activities in alignment with established SLAs.
  • May support elements of the candidate onboarding experience.
• Offer Process Back-Up & Candidate Relocation Coordination
  • Serve as a back-up resource during the offer process.
  • Provide flexible operational support across the recruiting function.
  • Track and follow-up on offer letter acceptance.
  • Support timely execution of offer-related activities.
  • Maintain a high level of confidentiality when handling candidate and offer information.
  • Enter and manage relocation requests in the third-party relocation partner platform.
• Candidate Travel Coordination
  • Arrange candidate travel for onsite interviews.
  • Ensure travel bookings are cost-effective and policy-compliant.
  • Manage travel reimbursement requests.
• Talent Acquisition Operations & Process Coordination
  • Maintain candidate, interview, and requisition data within the ATS.
  • Contribute to continuous improvement initiatives within Talent Acquisition operations.
  • Assist in coordinating hiring events, job fairs, and other talent-related activities.
  • Provide operational and project support for additional Talent Acquisition initiatives.

Qualifications

• Bachelor’s degree strongly preferred; relevant experience may be considered in lieu of a degree.
• 2+ years of administrative, coordination, or scheduling experience, preferably in a recruiting or HR environment.
• Background in a corporate, manufacturing, or industrial services environment required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Professional communication skills (verbal and written).
• Experience with an Applicant Tracking System (ATS), preferably UKG.
• Experience arranging travel for candidates or employees.
• Ability to exercise sound judgment, prioritize competing demands, and make independent decisions in a fast-paced environment.

Requirements

• Minimal travel may be required to support hiring events, onsite interview coordination, training initiatives, and company meetings or events.

Benefits

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays