[Hiring] Coaching & Leadership Development Specialist @Ingeus

Role Description

The Coaching & Leadership Development Specialist is responsible for supporting the design, delivery and embedding of coaching and leadership development activity across the Health Assessment Advisory Services (HAAS) within Ingeus.

• Work closely with the Leadership Development Lead to support the iLEAD leadership development programme.
• Embed a consistent coaching approach across HAAS.
• Strengthen manager confidence in effective development, feedback, performance, wellbeing and career conversations.
• Help build practical coaching capability across managers, trainers, emerging leaders and colleagues.
• Develop coaching resources, facilitate coaching sessions, support action learning and reflective practice.
• Ensure leadership development is transferred into day-to-day management practice.
• Contribute to a culture of continuous learning, confident leadership and effective people development.

Qualifications

• Experience delivering coaching, mentoring, learning or development support.
• Experience delivering group coaching, action learning sets or peer learning interventions.
• Experience supporting managers, leaders or colleagues to improve confidence and capability.
• Strong understanding of coaching principles, reflective practice and behaviour change.
• CIPD Level 5 Associate Diploma in Organisational Learning & Development, People Management, HR, Coaching or equivalent qualification.
• ILM Level 5 Coaching & Mentoring qualification or equivalent professional coaching qualification.
• Experience designing or delivering learning sessions, workshops, coaching resources or development materials.
• Strong facilitation, communication and active listening skills.
• Ability to build trust and credibility with managers, leaders and participants.
• Ability to create practical, accessible and easy-to-use development resources.
• Good understanding of adult learning principles and blended learning approaches.
• Ability to work sensitively with confidential development themes and coaching conversations.
• Strong organisational and administrative skills.
• Ability to gather feedback and use it to improve development interventions.
• Ability to work collaboratively with L&D colleagues, operational managers and People & Culture.
• Strong written communication skills and attention to detail.
• Flexible, proactive and able to work effectively as part of a dispersed team.
• Evidence of relevant CPD in coaching, mentoring, L&D, HR or leadership development.
• General IT skills and ability to use software effectively.

Requirements

• Support the Leadership Development Lead to develop and embed a consistent HAAS coaching framework.
• Support delivery and embedding of the iLEAD leadership development programme.
• Create, develop and deliver coaching sessions, group coaching, reflective practice sessions and development conversations for identified cohorts.
• Support managers, trainers, emerging leaders and aspiring leaders to build confidence in coaching skills.
• Develop practical coaching tools, templates, guides and resources for managers and leaders.
• Support the creation of coaching resources for Personal Development Reviews/Plans, career conversations, feedback conversations, wellbeing conversations and performance discussions.
• Facilitate action learning sets, peer learning groups, confidence-building sessions and learning reinforcement activities.
• Help participants apply learning from leadership development programmes into day-to-day leadership and management practice.
• Gather participant feedback and identify themes to support continuous improvement of iLEAD and wider leadership development activity.
• Work with the Leadership Development Lead to ensure coaching is integrated into leadership development journeys rather than treated as a standalone activity.
• Design and deliver bite-sized coaching, manager confidence and skills practice sessions.
• Support managers to develop effective coaching habits that improve colleague development, engagement, performance and progression.
• Work with Content, Digital Learning and LMS colleagues to ensure coaching resources are accessible, engaging and available on iLearn where appropriate.
• Maintain accurate and up-to-date coaching materials, session plans, reflective templates and manager toolkits.
• Track coaching activity and provide regular updates to the Leadership Development Lead.
• Support evaluation of coaching impact, including participant confidence, behaviour change, learning transfer and participant experience.
• Identify common development themes from coaching activity while maintaining appropriate confidentiality.
• Build effective relationships with managers, leaders, People & Culture, L&D colleagues, operational stakeholders and iLEAD participants.
• Promote inclusive, ethical and psychologically safe coaching practice.
• Maintain up-to-date knowledge of coaching, leadership development, adult learning and behaviour change practice.
• Maintain a personal development plan and engage in ongoing CPD relevant to coaching, leadership development and L&D.

Benefits

• Salary: £40,000 - £45,000 per annum with up to 10% annual bonus paid quarterly.
• Competitive benefits package.
• Location: Remote with occasional travel to office locations.