[Hiring] Clinical Recruiter @Protocol Behavioral Health

Role Description

The Clinical Recruiter plays a pivotal role in building Protocol's clinical workforce by identifying, attracting, and hiring Behavioral Health Care Managers (BHCMs). This role owns full-cycle recruitment for our core clinical function, partnering closely with clinical leadership and operations to ensure we hire high-quality, mission-aligned clinicians efficiently and at scale.

Reporting to the Head of People, this individual will be a critical partner in scaling Protocol's ability to deliver care. This role is well-suited for a recruiter who thrives in fast-paced, mission-driven environments and has experience sourcing licensed behavioral health professionals.

In This Role You Will

• Own full-cycle recruitment for Behavioral Health Care Manager (BHCM) roles, from sourcing and screening through offer and onboarding handoff.
• Develop and execute sourcing strategies to build a strong pipeline of licensed mental health clinicians (LCSWs, LPCs, LMFTs, psychologists, and pre-licensed candidates in target time zones).
• Screen candidates for licensure status, clinical experience, cultural fit, and alignment with Protocol's collaborative care model.
• Partner with clinical and operations leadership to understand staffing needs, time-zone coverage gaps, and partner site requirements.
• Maintain accurate tracking of all candidates and pipeline activity in the ATS, ensuring data integrity and timely follow-up.
• Coordinate interview logistics, including scheduling with clinical leadership and managing candidate communications throughout the process.
• Manage offer processes in partnership with leadership, including compensation guidance, offer letter preparation, and candidate close.
• Support onboarding coordination by ensuring new hires have completed credentialing, background checks, and pre-start requirements.
• Build and maintain relationships with clinical training programs, social work schools, and behavioral health professional networks to develop evergreen talent pipelines.
• Track and report on recruiting metrics including time-to-fill, source effectiveness, pipeline health, and offer acceptance rates.
• Identify and implement process improvements to support scalable, efficient clinical hiring as Protocol grows.

Qualifications

• 3 to 5 years of full-cycle recruiting experience, with at least 2 years focused on licensed behavioral health, clinical, or healthcare services roles.
• Demonstrated experience recruiting licensed mental health clinicians (LCSWs, LPCs, LMFTs, or similar); familiarity with state licensure requirements and multi-state licensing a strong plus.
• Experience working with an ATS (e.g. Ashyby, Greenhouse, Lever) with strong attention to pipeline data integrity.
• Exceptional organizational skills and ability to manage multiple open requisitions simultaneously in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to represent Protocol's mission authentically to clinical candidates.
• Comfort operating with ambiguity and building scalable processes in an early-stage environment.
• High level of ownership, urgency, and follow-through; ability to drive candidates and hiring managers through the process efficiently.

Requirements

• Experience recruiting for telehealth, collaborative care, or integrated behavioral health settings.
• Familiarity with oncology, chronic illness, or specialty medical environments.
• Experience building evergreen talent pipelines for high-volume or hard-to-fill clinical roles.
• Background in healthcare staffing, clinical operations, or people operations at a high-growth healthcare startup.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Flexible remote work.
• Significant opportunity for growth and advancement.