[Hiring] Centralized Talent Contact Center Agent @Andersen Corporation

Role Description

The Talent Acquisition Agent (TA Agent) will focus on delivering best in class talent pipeline for Renewal by Andersen and meeting or exceeding standards for phone screen and show rates.

• The TA Agent will collaborate with field managers to support their hiring needs.
• The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search.
• Ensure an understanding of job duties, responsibilities, and business requirements for each role.
• Conduct a high volume of phone screens to reach at least 65% to 75% of our "interested" candidates.
• Schedule interviews for management with a high goal of 75% to 85% show rate.
• Reach out to candidates using our specified methods, timing and reporting.
• Manage the candidate experience through the Applicant Tracking System and Call Center technology.
• Support a level of outbound calling activities when needed, using the calling features in Enabled Plus.
• Source and scout potential talent using key-word searches, social networking, and research tools.
• Leverage in-house ATS to identify, attract, present, and recruit top talent.
• Organize post-interview debrief/feedback with interview teams and candidates.
• Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
• Working hours will be 10:30am - 7:00pm CST.
• Other duties as assigned by supervisor.

Qualifications

• High School Diploma or equivalent
• A strong value system, excellent judgment, unquestioned integrity
• Flexible and resilient to adapt to multiple demands, shifting priorities and changing business conditions.
• Ability to control conversations in a professional, friendly manner.
• Desire to work in a fast-paced, collaborative environment and effectively drive team results.
• Self-motivated with very strong verbal and written communication skills.
• Strong computer skills including Microsoft Office and Applicant Tracking Systems
• Bilingual Spanish/English preferred

Requirements

• $16.00-$18.00/hour + incentive pay
• Pay Range: $12.49 - $23.94

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

Company Description

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.