[Hiring] Centralized Staffing & Scheduling Program Coordinator @Mercy Health

Role Description

The Centralized Staffing & Scheduling Program Coordinator is responsible for ongoing optimization and support of the Resource Optimization Centers (ROC) across Bon Secours Mercy Health. This role collaborates with ROC leaders, Human Resources Technology & Systems, and others to recommend workflow and technology optimizations that will improve efficiencies for the centralized staffing and scheduling model.

• Attends staffing and scheduling councils to review challenges, successes, best practices and develops recommendations for changes to technology and processes.
• Provides expert input into training materials for staffing, scheduling, and timekeeping process for use in the market ROCs. Provides technology training to new nurse leaders, and others.
• Collaboratively optimizes ROC standard operating procedures (SOP's) using experience and evidence-based practice.
• Assists with adding new departments to ROC oversight- technology configuration and resource needs.
• Evaluates and makes recommendations for optimization of technology through analyzing reports and trends and gathering feedback from market leaders and other stakeholders.
• Monitors and evaluates ROC KPI’s and identifies areas of opportunity.
• Produces reporting for ROC metrics and technology utilization.
• Contributes to technology configuration for reporting.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Qualifications

• Associate degree in business, Healthcare, or related field (required)
• Bachelor’s degree in business, Healthcare, or related field (preferred)
• Combination of post-secondary education and experience in lieu of degree will be considered.

Requirements

• 2 years of experience working in advanced scheduling or staffing for acute healthcare environments (required)
• Healthcare scheduling and staffing technology and experience working with UKG Dimensions staffing and scheduling platform; experience working in centralized staffing office model (preferred)

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.