[Hiring] Candidate Withdrawal Administration Clerk @HRS Talent Solutions

Role Description

The Candidate Withdrawal Administration Clerk is responsible for managing candidate withdrawal requests in a respectful and accurate manner. Key responsibilities include:

• Reviewing assigned withdrawal messages and identifying the correct application.
• Updating the status under the employer’s process and notifying the relevant recruiter.
• Handling withdrawal requests received via email, online form, or interview message.
• Asking clarifying questions if it is unclear whether a candidate intends to withdraw from one or multiple applications.
• Following verification steps if a candidate writes from a different email address.
• Recording distinctions between canceled interviews and active applications.
• Ensuring appropriate communication is maintained throughout the process.
• Reading requests and checking the sender against the permitted candidate record.
• Routing requests to the appropriate team if necessary.
• Maintaining a courteous tone in all communications.

Qualifications

• Basic online navigation skills.
• Accurate reading abilities.
• Willingness to verify information before making changes.
• Experience in customer service or office administration is useful.

Requirements

• Ability to handle confidential information with care.
• Experience with recordkeeping or communication is beneficial.
• Completion of training on the applicant system and permitted changes.

Benefits

• Hourly pay range: $26.55–$28.30.
• Opportunity to work in a private home office.
• Training provided on relevant systems and processes.