[Hiring] Bilingual (Spanish) I-9 Administrator @Experian

Role Description

You are:

• Collaborative – Partner and build relationships and connect ideas across internal and external opportunities
• Creative and Curious – Challenge traditional approaches, inquisitive with a fondness in looking for new opportunities
• Determined and Disciplined – Optimistic about what can be; persistent; You show a fierce commitment to challenging status quo

What you'll do:

• Work with client employees through web conference technology to ensure their Form I-9 is accurate
• Verify employment eligibility documents for legitimacy
• Enter document information into Form I-9 Section 2
• Upload documents into the Experian I-9 systems
• Be an expert in Form I-9/E-Verify
• Communicate with clients and their employees when additional information is needed to facilitate accurate Form I-9 and E-Verify completion
• Demonstrate expertise in Form I-9 documentation policies
• Conduct video calls with client employees to verify I-9 documentation and complete Form I-9
• Provide guidance to clients on the I-9 process and ensure compliance with regulations
• Review completed Form I-9 for accuracy and completeness
• Collaborate with client employees to resolve I-9 and E-Verify discrepancies
• Help answer client inquiries and provide accurate information
• You will work some weekends and evenings

Qualifications

• You have a High school degree; or two years of customer service-related experience or equivalent combination of education and experience
• You have prior experience working in HR or I-9 related experience, or experience working with dated materials and strict time limit-driven work
• You are bilingual English/Spanish
• You have high-speed internet service (minimum 25 mbps download/ 5 mbps upload)
• You have a designated work space and ability to be on camera
• You have experience prioritizing multiple work items
• You have experience analyzing documents, entering data, resolving issues and making decisions
• You have customer service-oriented with the ability to handle inquiries and resolve issues
• You have experience with Microsoft tools: Word, Excel (can maintain complex spreadsheets), PowerPoint, Outlook

Benefits

• Great compensation package and bonus plan
• Core benefits, including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
• Experian's culture and people are important differentiators
• DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering
• Award-winning people first approach