[Hiring] Benefits Specialist @GoGlobal

Role Description

We are looking for a Compensation & Benefits professional with 5+ years of experience supporting the Americas region, with strong knowledge of regional benefits programs and statutory requirements. The ideal candidate is analytical, detail-oriented, and skilled in data handling (advanced Excel), with a global mindset and the ability to work across multiple countries. Fluency in English and Spanish, with proficiency in Portuguese, is required. Experience in EOR/consulting environments and exposure to automation or data analytics tools is a plus.

Roles & Responsibilities:

• Administer a comprehensive benefits portfolio for the Americas region, including private medical, dental, vision, pension, life insurance, and regional perks.
• Serve as the primary owner for the global business travel insurance process.
• Verify, process and maintain data relative to insurance premiums, claims and costs.
• Partner with Finance to prepare benefits data for management reporting.
• Ensure compliance with government requirements by studying existing laws and regulations and updates to legal requirements.
• Monitor benefit utilisation by preparing and distributing benefit reports.
• Provide benefits related data to internal team members as and when required.
• Resolve team member questions and problems by interpreting benefit policies and procedures.
• Prepare special reports by collecting, analysing, and summarising information and trends.
• Work with our global team of brokers, platforms, carriers, etc. to ensure our programs are operating efficiently.

Qualifications

• At least 5 years of experience in a Compensation and Benefits capacity, preferably in the Americas region.
• Prior experience in an EOR/consulting industry will be advantageous.
• Excellent data processing skills and attention to detail.
• Able to gather data in a comprehensible manner for team members across multiple countries.
• Global mindset to tackle diverse needs.
• English & Spanish: Full Professional Proficiency / Fluent (Required).
• Portuguese: Intermediate to Fluent (Required) - Note: Candidates fluent in all three languages will be given preference.
• Excellent analytical skills, good with advanced MS Excel.
• Self-motivated, independent, cooperative, flexible, creative, and responsible.
• Desire to, and the ability to, work in a global team environment.
• Strong desire to solve tough problems and share learnings with others.

Requirements

• Exposure to AI-enabled tools or automation platforms in HR/Benefits administration (e.g., workflow automation, reporting automation, chatbot support etc.).
• Experience leveraging data analytics tools to improve reporting efficiency, benefits cost monitoring, and process optimization.
• Interest in driving digital transformation within Global People Services to enhance scalability and operational efficiency.

Education & Experience

• Experience highly preferred with statutory requirements for employee benefit plans and programs in the United States, Brazil, Canada, Mexico, Chile, Colombia, Costa Rica, Peru, Puerto Rico etc.
• 5 years of experience in the management of a global or regional team member benefits programs.
• Experience with developing, administering, and implementing benefit programs, preferably in a large and complex organisation.
• Working knowledge of human resources management principles and practices in all human resources programs preferred.