[Hiring] Benefits And Eligibility Specialist Senior @Arizona Department of Administration

Role Description

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork.

The Department of Economic Security, Division of Benefits and Medical Eligibility is seeking an experienced and highly motivated individual to join our team as a Benefits and Eligibility Specialist Senior for the Client Liaison Unit (CLU). This position is recognized as an expert and investigates a diverse caseload of specialized situations, conducting in-depth research and analysis into the conditions or circumstances that are unique and require review to ensure determination of benefits is appropriate. Performs professional casework reviewing program determinations, quality assurance, compliance, utilization, application and interpretation of applicable rules, policies and procedures.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Qualifications

• Minimum of two years of FAA eligibility determination experience.
• OR a Bachelor's or Master's degree in a field appropriate to the assignment.

Requirements

• Performs quality case reviews of eligibility determinations for Nutrition Assistance (NA), Medical Assistance (MA) and Temporary Assistance for Needy Families (TANF).
• Confers with clients to gather additional information to resolve issues.
• Works as a liaison between FAA, Arizona Health Care Cost Containment System (AHCCCS), and the Ombudsman's office.
• Partners with the Arizona Department of Corrections (AZDOC) to complete MA Eligibility determinations for recently released former inmates.
• Determines if clients are eligible to receive MA once the individual is no longer receiving Social Security Insurance (SSI) benefits.
• Provides assistance, guidance, and instructions to clients.
• Responds to complex, time sensitive complaints and feedback.
• Works closely with local office staff to correct errors.
• Ensure accuracy and timely completion of caseload.
• Works with agencies in other states from which individuals are requesting benefits.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
• 10 paid holidays per year.
• Paid vacation and sick time.
• Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan.
• Wellness plans.
• Tuition Reimbursement.
• Stipend Opportunities.
• Infant at Work Program.
• Rideshare and Public Transit Subsidy.
• Career Advancement & Employee Development Opportunities.