[Hiring] Benefits Administrator @Ledgebrook

Role Description

Exceptional employee experiences don't happen by accident—they're powered by thoughtful, reliable people operations. At Ledgebrook, we're hiring a Benefits Administrator to help ensure our employees are supported through every stage of their journey with us. This is an opportunity to play a key role within our growing People team, serving as the primary point of contact for employee benefits while supporting critical global payroll processes. You'll help employees navigate benefits programs, partner with external vendors, coordinate enrollments and life event changes, and ensure our payroll operations remain accurate and efficient.

We're looking for someone who has experience administering employee benefits, understands payroll fundamentals, and enjoys helping employees navigate complex people operations processes in a fast-paced, growing environment. In return, you'll gain exposure to a fast-growing startup environment and have the opportunity to help build and improve the people processes that support our expanding team. If you enjoy solving problems, managing complex processes, and making a meaningful impact on employees' day-to-day experience, this role offers an opportunity to grow alongside an ambitious company and People team.

What You'll Do

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, HSA/FSA, 401(k), and voluntary benefits.
• Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment activities.
• Maintain accurate employee benefit records, payroll deductions, and eligibility data within Rippling.
• Serve as the primary point of contact for employee benefits questions, carrier issues, and claims escalations.
• Partner with brokers, carriers, and vendors to support benefit administration, renewals, and issue resolution.
• Support benefits compliance activities, including ACA reporting, COBRA administration, audits, and required employee notices.
• Reconcile carrier invoices, maintain documentation, and assist with benefits reporting and data analysis.
• Identify opportunities to improve benefits processes, employee experience, and operational efficiency.
• Provide backup payroll support as needed, including assisting with payroll processing, reviewing prorated deductions, and validating STD, LTD, and leave-related pay calculations.
• Support additional People Operations initiatives and projects as needed.

Qualifications

• A passion for delivering world-class customer service to our internal and external customers.
• Intellectual curiosity and a strong desire for innovation, rather than following the status quo.
• A hunger for continuous learning and opportunities to grow.
• Agile prioritization skills coupled with a keen sense of urgency.
• A strong drive and desire to win together as a high-performing team.
• A moral compass to "do the right thing, period." We have zero tolerance for toxic behaviors.
• An eagerness to actively participate and connect with the whole team, across remote locations.
• An honest, transparent communication style.
• A proactive, solution-oriented mindset.

Requirements

• 3+ years of employee benefits administration experience.
• Strong knowledge of state leave & disability insurance programs.
• Experience working with Rippling HRIS and payroll system.
• Strong understanding of benefits compliance requirements.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.

Preferred

• Experience in a startup or high-growth environment.
• SHRM-CP, PHR, CEBS, or related certification.

Benefits

• Full remote flexibility and asynchronous work culture.
• Unlimited PTO and fully paid sick leave.
• Comprehensive health benefits, including medical, dental, and vision coverage, plus HSA and FSA options.
• Additional financial protection and retirement benefits, including a 401(k), company-paid life insurance, and disability coverage.
• A high degree of ownership, autonomy, and the opportunity to help build and shape a growing company.
• The chance to make a meaningful impact while working alongside an ambitious, high-performing team.
• Exposure to the challenges and opportunities of a fast-growing startup environment.

Compensation

Base Salary Range $75,000-100,000 - This is a good-faith compensation range based on what Ledgebrook reasonably expects to pay for this position at the time of this posting. Actual compensation may vary based on a variety of relevant factors including experience, qualifications, geographic location and other relevant factors. The salary range is for a full-time position but we are open to 4 days/week. Employees in this position are eligible to participate in Ledgebrook’s equity incentive program.