[Hiring] Associate Relations Advisor @GoodLife Fitness

Role Description

This role is responsible for providing guidance and assistance to key players within the organization on performance management, employment law, and termination matters. The individual will also be knowledgeable concerning applicable legislation. They will guide Associate Relations issues and matters for all positions across multiple provinces within the organization to support an appropriate and friendly Fit4Less workplace environment for all Associates.

• Conducts Workplace Investigations to determine whether the accused has indeed committed an action of workplace harassment or discrimination or fraud/theft.
• Conducts workplace investigations into complaints of harassment, bullying, sexual harassment, discrimination, and fraud/theft.
• Analyzes investigation findings, evaluates risk, and provides recommendations for remedial measures to management and senior leaders based on legislative standards and risk.
• Supports, advises, and guides managers and senior leaders on performance management, leaves of absence, employment concerns, workplace accommodations, expectations, investigation outcomes, and attendance management to facilitate a productive and appropriate workplace environment for all associates.
• Advises Managers on disciplinary and/or termination situations.
• Advises and counsels managers and senior leaders on Fit4Less’ internal policies and Employment Standards Act legislation interpretation, including proper administration for all provinces.
• Prepares investigation files, interprets contracts and agreements, assists with preparation for settlement, investigations, and attends related meetings.
• Designs and facilitates seminars/presentations, and conference calls for management levels on various Human Resource and employment law topics such as the Employment Standards Act, the importance of enforceable contracts, performance management, and terminations.
• Supports and guides Associates to support matters related to people experience, associate relations, and sensitive questions that need to be discussed with an impartial party.
• Produces and administers tasks and documentation to fulfill standard practices.
• Creates and reviews current processes working closely with the People Experience Senior Manager to find gaps and opportunities within the scope of People Experience matters.

Qualifications

• Some college or university in Human Resources (HR) field.
• 1+ years in Employee Relations and/or HR role.
• Working toward CHRP or equivalent.
• Experience using Microsoft Office Suite.
• Intermediate listening and written skills.
• Verbal and interpersonal skills.
• Intermediate ability to consistently keep information confidential.
• Be up to date and knowledgeable about employment legislation, codes, standards, current best practices, and human resources trends across Canada.

Requirements

• Compensation: It is expected that the selected candidate will start at a base salary of $65,000.
• This position is eligible for bonuses in addition to the base salary.
• The annual range of expected compensation for the position is $65,000 - $87,000 determined by performance, time in the position, and variable compensation earned.

Benefits

• Diversity and Inclusion: At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported.
• We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
• We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.
• If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Company Description

Help Protect Yourself Against Recruitment Fraud: Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

• To help protect against potential hiring scams, please be aware that Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site.
• Job offers or requests for banking information or your SIN will never be sent or requested via email, phone, or text message.
• Please verify that the person you are communicating with has a @fit4less.ca email address.
• If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday.
• All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday.
• We will never send or ask any Associate or Candidate to send this information via email, phone, or text.