[Hiring] Associate Payroll Specialist @Independence Pet Group

Role Description

The Associate Payroll Specialist provides administrative, reporting, and operational support to the Payroll team. This role is responsible for maintaining payroll documentation, preparing audit and reporting materials, validating payroll-related data, and supporting service requests to help ensure accurate and timely payroll processing. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, deadline-driven environment.

What You'll Do

• Support Payroll Operations:
  • Maintain payroll documentation, processing workpapers, audit files, and electronic records across shared platforms.
  • Prepare payroll templates, reporting tools, processing trackers, and recurring support materials used throughout the payroll cycle.
• Ensure Data Accuracy:
  • Perform payroll-related data entry and review employee payroll information for completeness and accuracy.
  • Identify discrepancies involving employee records, timekeeping, leave administration, and payroll coding, escalating issues as needed.
• Assist with Audits & Compliance:
  • Conduct routine timecard and payroll audits, documenting exceptions and preparing supporting analysis for review.
  • Compile audit logs, exception reports, and payroll validation documentation to support compliance and payroll accuracy.
• Manage Reporting & Administration:
  • Generate recurring payroll reports, data extracts, and reporting packages for stakeholders and internal team members.
  • Maintain payroll dashboards, trackers, and reporting resources that support payroll operations and decision-making.
• Deliver Employee & Team Support:
  • Monitor payroll support channels and route employee inquiries to the appropriate resources.
  • Assist with ticket management, service request tracking, and payroll issue resolution while maintaining a high level of customer service.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree or coursework in Accounting, Business Administration, Human Resources, Finance, or a related field preferred.

Requirements

• 0-2 years of experience in payroll, administrative support, customer service, accounting, human resources, or a related function.
• Experience with data entry, reporting tools, or business systems preferred.
• Internship, co-op, or payroll support experience is a plus.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)